Contact Centre
5 days ago
The Support Centre is a newly combined team consisting of the three main support services within the Trust:
- The Contact Centre
- Facilities Help Desk
- IT Service Desk
The Support Centre's main focus is to triage calls from services users, professionals and staff across the 5 boroughs of the Trust including Clinical Teams, Wards, Corporate Services, Facilities and IT.
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Contact Centre Engineer
3 weeks ago
London, United Kingdom 83zero Full timeContact Centre Engineer (AWS)We are seeking a skilled Mid-Level AWS Contact Centre Engineer to support, develop, and optimise our cloud-based contact centre solutions. You will work hands-on with Amazon Connect and the wider AWS ecosystem to ensure a high-performing, reliable, and scalable customer experience platform.Amazon Connect & Contact Centre...
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Contact Centre Manager
3 days ago
London, United Kingdom Sudale Search & Select Full timeAre you interested in working for a growing department, within a Logistics business? Have you got experience managing a contact centre team? Are you looking for a role where you can work from home 3 days per week? Do you want to work for a company who has excellent reviews and an impeccable reputation? Sudale Search are delighted to be partnering with...
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Contact Centre Deputy
3 days ago
London, United Kingdom Neighbourly® Full timeRole SummaryAs a Contact Centre Deputy, you will play a key role in supporting the day-to-day operations of the contact centre, working alongside Contact Centre Managers to ensure the achievement of key KPIs around handle rate, conversion, and job despatch.Key ResponsibilitiesCollaborate with Contact Centre Managers to ensure smooth job allocation and...
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Contact Centre Deputy
7 days ago
London, United Kingdom Neighbourly® Full timeRole Summary As a Contact Centre Deputy, you will play a key role in supporting the day-to-day operations of the contact centre, working alongside Contact Centre Managers to ensure the achievement of key KPIs around handle rate, conversion, and job despatch. Key Responsibilities Collaborate with Contact Centre Managers to ensure smooth job allocation and...
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Contact Centre Engineer
3 weeks ago
London, United Kingdom 83zero Ltd Full timeContact Centre Engineer (AWS) We are seeking a skilled Mid-Level AWS Contact Centre Engineer to support, develop, and optimise our cloud-based contact centre solutions. You will work hands-on with Amazon Connect and the wider AWS ecosystem to ensure a high-performing, reliable, and scalable customer experience platform. Amazon Connect & Contact Centre...
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Contact Centre Engineer
3 weeks ago
London, United Kingdom 83zero Ltd Full timeContact Centre Engineer (AWS) We are seeking a skilled Mid-Level AWS Contact Centre Engineer to support, develop, and optimise our cloud-based contact centre solutions. You will work hands-on with Amazon Connect and the wider AWS ecosystem to ensure a high-performing, reliable, and scalable customer experience platform. Amazon Connect & Contact Centre...
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Contact Centre Engineer
1 week ago
London, United Kingdom 83zero Limited Full timeContact Centre Engineer (AWS)If you want to know about the requirements for this role, read on for all the relevant information.We are seeking a skilled Mid-Level AWS Contact Centre Engineer to support, develop, and optimise our cloud-based contact centre solutions. You will work hands-on with Amazon Connect and the wider AWS ecosystem to ensure a...
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Contact Centre Engineer
2 weeks ago
London, United Kingdom 83zero Limited Full timeContact Centre Engineer (AWS)If you want to know about the requirements for this role, read on for all the relevant information.We are seeking a skilled Mid-Level AWS Contact Centre Engineer to support, develop, and optimise our cloud-based contact centre solutions. You will work hands-on with Amazon Connect and the wider AWS ecosystem to ensure a...
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Contact Centre Deputy
2 weeks ago
London, Greater London, United Kingdom Neighbourly Full time £25,000 - £40,000 per yearRole SummaryAs a Contact Centre Deputy, you will play a key role in supporting the day-to-day operations of the contact centre, working alongside Contact Centre Managers to ensure the achievement of key KPIs around handle rate, conversion, and job despatch.Key Responsibilities:Collaborate with Contact Centre Managers to ensure smooth job allocation and...
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Contact Centre Deputy
2 weeks ago
London, Greater London, United Kingdom Neighbourly® Full time £25,000 - £40,000 per yearRole SummaryAs a Contact Centre Deputy, you will play a key role in supporting the day-to-day operations of the contact centre, working alongside Contact Centre Managers to ensure the achievement of key KPIs around handle rate, conversion, and job despatch.Key ResponsibilitiesCollaborate with Contact Centre Managers to ensure smooth job allocation and...