Operations Administrator

1 day ago


Okehampton, United Kingdom Ideal Lifts Full time

**Service & Repair**:
Ideal Lifts Service Limited offer comprehensive maintenance, repair and refurbishment services ranging from the smallest repair to get your lift back into working order, to complete refurbishment and overhaul projects.

Operations Administrator - Okehampton, Devon

We are recruiting for an experienced Operations Administrator in Okehampton, Devon.

Key responsibilities for this role include:

- Answering phones to a rota, assisting callers, taking messages and transferring calls
- Initial callout request handling and processing
- Administration of the ‘lifts off’ white board
- Raising and processing subcontractor orders for servicing and callouts
- Updating customers following callouts
- Sending electronic job sheets to customers on request
- Planning and processing of internal LOLER examinations
- Various internal administrative audits
- Sending invoice payment reminders to customers when they relate to works in Operations stage
- Arranging travel, accommodation and catering as required
- Planner board review - Moving old jobs to a future date once a month
- Allocating monthly and weekly service job generation
- Weekly credit hold / unallocated jobs check
- Setting up new subcontractors and processing insurance renewal certificates
- Completing supplier questionnaires and compliance forms
- Updating site notes
- Vehicle administration including mileage records, booking in for servicing, insurance
- Weekly engineers time sheet reports
- Supporting Operations team with administrative duties including scanning, saving and compiling files and extracting information from spreadsheets, preparing documents and running reports

Salary is negotiable dependant on experience.



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