Senior Administrator

We are looking to recruit a Senior Administrator to work in our busy school office.

We are excited about the opportunities that such a cross phase Trust is able to offer our communities and we are committed to create an ambitious, forward thinking learning environment for all our pupils, students and staff. There will be opportunities for everyone connected to the Trust to grow and develop and therefore fulfil their ambitions. We welcome your interest in joining our vibrant family of schools that this exciting opportunity brings. The trust is currently made up of 3 secondary schools, 15 primary schools, and an all-through specialist SEMH school in our Trust, helping just under 5000 children and 850 staff to thrive - this is a truly exciting Trust to be involved with.

Our network of schools is driven by a shared vision of excellence, creativity, and community engagement. We believe in fostering an environment where every learner can thrive, and our team plays a pivotal role in making this vision a reality.

Everyone in our Trust truly matters to us and we have a commitment to continuous professional development and learning for all. Through our innovative myTalent development approach, we want ensure that everyone has the opportunity to achieve their very best.

**Main duties and responsibilities**:
This role will primarily support the administration of the school, but ensure the smooth running of operations, systems, practices, and events and act as a point of contact for the parents, Trust colleagues and outside agencies.
- Preparation and distribution of documents, reports, action and business plans, strategy or policy documents on behalf of the school.
- Ensuring that office administration duties are given timely attention, with an ability to manage that workload ensuring a high quality service to the senior team.
- Receiving visitors to the school, ensuring action plans are in place for certain visitors.
- Dealing with unexpected situations as they arise which can involve communication over the phone or in person, dealing with potentially difficult or confrontational individuals. Ensuring the matters are dealt with quickly and without escalation.
- Organising venues, resources, refreshments etc for meetings, interviews and briefings etc.
- Supporting the school with suspension and permanent exclusions.
- Maintaining confidential electronic and other filing systems held on behalf of the school. Complying with GDPR regulations where appropriate.
- Planning and coordinating programmes for visitors to the school, for example CPD sessions and Inset day programmes.
- Liaison with the DSL (and team) providing the administration support for the schools localised CPOM network. including running reports, training records and vital statistics.
- Liaison with the assistant principal providing administrative support for the transitional processes between primary and secondary school.
- Assisting in arrangements for externally facing school events.
- Recording the attendance or absence reporting on college inset days.
- Provide up to date CPD online training records for the whole college staff.
- Contributing to the Trust central team, in localised arrangements for the organisation of recruitment process.
- Working with the school to organise, develop and run the absence process, aligning with Trust central policies and processes.

**Education and Professional Qualifications**

Minimum of Level 2 qualification in English and Mathematics**:

- Essential**

Further qualification or training in Business Administration, HR or Communications**:

- Desirable**

Good general standards of education and IT skills**:

- Essential**

Evidence of continuous professional development**:

- Essential**

**Experience**

Experience in an administrative environment**:

- Essential**

Successful experience of providing high quality customer service**:

- Essential**

Experience of dealing with the public in person and on the telephone**:

- Essential**

Experience working in a school or academy**:

- Essential**

**Knowledge and skills**

Able to work as part of a team**:

- Essential**

Excellent, numeracy and IT skills**:

- Essential**

Highly effective administrative and organisational skills**:

- Essential**

Knowledge and understanding of the confines of confidential working**:

- Essential**

Excellent keyboard skills/word processing**:

- Essential**

High level of interpersonal skills**:

- Essential**

Ability to work independently as well as collaboratively**:

- Essential**

**Personal attributes**

Resilience, the ability to work under pressure and be able to meet deadlines**:

- Essential**

Proven ability to think both logically and creatively to prioritise**:

- Essential**

Ability to use initiative to respond to unexpected problems using recognised procedures and policies as a guide**:

- Essential**

Excellent communication skills (including written, oral and presentation skills)**:

- Essential**

A commitment to