Administrator - The Promise School

Dartmoor Multi Academy Trust is seeking a driven and enthusiastic Administrator to join our team.

We are a brand new specialist school situated on the edge of picturesque Dartmoor. It is an incredible honour to be entrusted with the responsibility of shaping our new school to deliver a truly bespoke educational experience that will allow your child to thrive and flourish.

Our school currently offers education to 80 students and aims to grow in the coming years to accommodate 100 students.

All our students have EHCPs (education, health and care plans) with SEMH (social, emotional and mental health) as an identified need. The majority of students also have additional special educational needs such as communication and interaction difficulties, ADHD (attention deficit hyperactivity disorder) and ASD (autism spectrum disorder).

At the heart of our school, we are committed to supporting the young people in our care to build their self-esteem and confidence, develop meaningful and positive friendships and engage in a curriculum that will allow them to find success in their adult lives.

The Promise School team believe passionately in enabling the young people in their care to unlock this potential through building consistent and caring relationships, innovative teaching and a skilful understanding of the needs of every child.

Our Trust comprises of 19 schools, 3 Colleges, 15 Primaries, and one All Through SEMH Special school. Established in 2018. We are situated in beautiful Devon on the out the outskirts of the stunning Dartmoor National Park. The schools vary in size and are all unique. Our schools are a large part of their local communities, and we value those relationships with families and locals.

Our vision and values are what we build our schools upon, with Ambition, Co-operation & Transformation being at the heart.

As an established Trust, DMAT can offer a wide range of benefits for our employees:

• Cycle to work scheme
• Tech Scheme
• Eyecare Vouchers
• Access to Discounts
• CPD opportunities
• Extensive Health & Wellbeing Package
• Long Service Days
• On site Parking
• Excellent Training Package
• Employee Recognition Scheme

Why choose DMAT?

DMAT are an inclusive and forward-looking trust, who seek to nurture our children and employees to be the best they can be.

The role will be based at The Promise School but it is expected there will be occasional travel to other Trust educational settings and offices.

Job Purpose

• Providing administrative and organisational support to the school that will involve dealing with sensitive and confidential information regarding staff and pupils. It is essential to maintain the highest level of confidentiality in relation to all school matters.
• To ensure the smooth day to day operation of the administrative service to the school. Maintaining and devising efficient and effective processes and procedures including overseeing and monitoring the use of school systems.
• Coordinating, preparing, and issuing communication with parents and staff within the school as required.
• Supporting the Principal with compliance processes such as the Single Central Record and Health and Safety.

Main Duties and Responsibilities:

This role is primarily to support the principal in the day-to- day effective running of the school, ensuring the systems, practices, and events are coordinated efficiently and expediently. Escalating queries appropriately and in a timely way so as to give assurance and confidence to the enquirer. This role will work closely with school staff to provide efficient support across the school to ensure uninterrupted learning and education to create a great pupil experience

Maintaining school records so as to ensure compliance with statutory and organisational policies and regulations including safeguarding. Coordinating the completion of the Single Central Record and ensuring routine checks are undertaken in conjunction with the Principal and/or Designated Safeguarding Lead.

The role holder will be adaptable and resilient, ready to undertake a diverse range of tasks including the following:

To ensure the smooth day to day operation of the admin service to the school, maintaining and devising efficient and effective administrative processes and procedures.

• To maintain standards, appropriate to admin service requirements of the school via management of the administration team.
• Meet and greet all visitors to the school.
• Answer and direct all incoming phone calls.
• Process and distribute incoming post
• Monitor admin email inbox, complete tasks and direct any correspondence as necessary.
• Ensure robust safeguarding practices are used when permitting access to the school and children
• Organising venues, resources, refreshments etc for meetings, interviews and briefings etc.
• Carry out general administration duties including secretarial, clerical and financial support using the MAT/schools systems e.g. Sims, PS people.
• To ensure Health and Safety requirements are met.
• May provide routine local advice and guidance on ICT issues.
• To process orders, invoices and payments.
• To provide advice and guidance within established frameworks.
• Regularly redefine staff priorities in order to achieve deadlines required by those outside of the team.
• Assist in the upkeep of records using MAT/school systems e.g. parent lite /school gateway.
• Maintain a clean, tidy and orderly admin office.

Data Protection / General Data Protection Regulations Compliance

The Privacy Notice sets our general principles in relation to Data Protection and the General Data Protection Regulations. You should also abide all Trust policies relating to the use of data including but not limited to:

• Acceptable Use Policy
• Records Retention Policy
• Personal Data Breach Procedure
• Employee Code of Conduct
• E-safety Policy
• Social Media Policy
• Use of Personal Devices Policy

Our Privacy Notice for Employees explains how we use your personal data.

You should note that a duty of confidentiality applies to all personal data seen prior to the first day of employment (for example, pupil lists for the purposes of lesson planning or other activities to support teaching and learning). This reflects the custom and practice of those contracts of employment starting on the first day of term while recognising the need to be aware of and plan to support pupil needs.

Education and Professional Qualifications

GCSE grade C or equivalent in English and Maths - Essential

ICT skills sufficient to carry out the duties of the post - Essential

Business administration qualifications - Desirable

First aid qualification - Desirable

Experience

Experience in an administrative environment - Essential

Previous experience in a customer facing role - Essential

Good Understanding of safeguarding - Essential

Experience of working with or being around children - Essential

Knowledge of working with Arbor - Desirable

Knowledge of relevant codes of practice and school policies - Desirable

Recent experience working in a school environment - Desirable

Working with school MIS - Desirable

School Admin experience - Desirable

Skills

Proven ability to communicate effectively, verbally and in writing, at all levels - Essential

Excellent grammatical, spelling and punctuation skills - Essential

Ability to work on own initiative and to meet deadlines - Essential

Strong organisational and planning skills - Essential

Manage own time and priorities effectively - Essential

Excellent Interpersonal skills - Essential

Friendly Manner and Approachable - Essential

Good working knowledge of Microsoft Office - Essential

Reliable and trustworthy - Essential

Ability to solve problems and find creative solutions - Desirable

Calm under pressure with a flexible and adaptive approach to work - Desirable

Awareness to and commitment to equality issues - Desirable

Additional

Ability to work effectively as part of a team and work collaboratively with parents/carers - Essential

Displays commitment to the protection and safeguarding of children and young people - Essential

A highly professional approach to their work - Essential

Embodies the Trust's vision and values - Essential

Committed to personal and professional development - Desirable

Able to manage time effectively - Desirable

A belief in the ability of children and young people to achieve and overcome obstacles to their learning - Desirable

Up to date knowledge and understanding of relevant legislation and guidance in relation to the protection and safeguarding of children and young people -Desirable

Dartmoor Multi Academy Trust is an equal opportunity employer and welcomes applicants from all backgrounds to apply.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

All schools in The Dartmoor Multi Academy Trust are committed to safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment.

The successful candidate will be required to undertake an Enhanced Disclosure via the Disclosure Barring Service (DBS).

'This post is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order and This means that certain convictions and cautions are considered 'protected' and do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Guidance about whether a conviction or caution should be disclosed can be found on the Ministry of Justice website: '

Visit our website: - to apply for this position.

Your application form will be processed by My New Term who act for DMAT as a data processor- please see our Privacy Notice for more information about how we process job applicant personal data.

The successful candidate will be required to come to DMAT HQ to complete mandatory training.

Training Details:

Location: Central Head Office (Wardhayes) 8 Simmons Way, Okehampton, EX20 1PY

Purpose: To provide comprehensive training on company policies, procedures, and systems necessary for successful integration into the role.

Training Schedule: Daily sessions from 9am to 4pm, with breaks provided.

Benefits of Training Week:

To gain valuable insights into our company culture and values.

Interact with key stakeholders and team members.

Acquire essential knowledge and skills to excel in your role.

Establish a strong foundation for your career growth within Dartmoor Multi Academy Trust.

Job Types: Full-time, Permanent

Pay: From £23,769.00 per year

Benefits:

• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• On-site parking

Work Location: In person

Application deadline: 24/11/2025