Customer Service Administrator

2 weeks ago


Warrington, United Kingdom Certas Energy UK Limited Full time

**We are looking for a Customer Service Advisor to join our friendly Lubricants team, in our Birchwood head office.**

As a Customer Service Administrator for Certas Energy you’ll have access to:

- Competitive Salary
- Progression opportunities
- Free parking
- Gaining experience with a leading fuel brand in the UK
- Option for Hybrid Working after 6-12 months (3days in the office / 2days at home)
- Option to purchase additional annual leave

Are you a Certas Energy Customer Service Advisor? We’re looking for:

- Minimum of 6 months in a customer service environment or similar
- Strong negotiation skills
- Confidence in own ability
- Ability to handle objections
- Ability to work with autonomy
- Resilient, persistent and tenacious
- Target driven / results orientated

Working as part of our Lubricants Team, our Customer Service Advisors work in a fast paced environment and face different challenges every single day. Through high performance and putting our customers first, Customer Service Advisors have great prospects for progression and additional training opportunities.

**Job Types**: Full-time, Permanent

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Referral programme
- Sick pay
- Store discount
- Wellness programme

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Paid volunteer time
- Referral programme
- Store discount
- Wellness programme

Schedule:

- Day shift
- Monday to Friday

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Warrington: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (required)

Work Location: One location

Reference ID: 3097



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