Customer Service Administrator

2 weeks ago


Warrington, United Kingdom Rullion Ltd Full time

**Job Purpose**
The Customer Advisor Advanced role within the Developer Services and Metering team is a wide-ranging role supporting a number of activities including frontline customer service activities, mailbox management, ownership of customer and developer queries, trackingof new connections and back office administrative support for the wider team.

**Job Accountabilities**
- Dealing with telephone queries from customers
- regarding water/wastewater connections
- Proactive outbound calls and sms to customers
- Interrogation of customer requirements establishing flow rates, size of connection and meter requirement
- Updating SAP and INS systems with customer information and producing accurate resolutions
- Dealing with written & verbal complaints
- Adherence to all business key performance indicators
- Resolution of metering exceptions

**Knowledge and Skills**
- Excellent experience in a customer facing organization
- Ability to deal with customer queries over the phone
- Good communication and organisation skills

**Additional Information**

This role will be working Monday - Friday 37 hours per week between 8am and 5pm. Start date ASAP

This temporary vacancy is being advertised by Rullion Ltd

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.

We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants. NMorris

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.



  • Warrington, United Kingdom Pertemps Network Group Full time

    **Customer Service Administrator**: - 011105162**£26,769 Per Annum** - Full Time**Permanent** **Warrington, Cheshire** **Customer Service And Call Centre** **Job Description**: - Job Title: Customer Service Administrator - Location: Warrington (WA2)**Salary**: £26,769 p/yr - Shifts: Monday - Friday 08:00- 17:00 - Contract Type: Permanent - We are...


  • Warrington, United Kingdom Pertemps Full time

    Job Title: Customer Service AdministratorLocation: Golborne, Warrington (WA3 3SP)Salary: 26k per annumShifts: Monday- Thursday 09:00- 17:00, Friday 09:00- 16:00Contract Type: Permanent Our client is an expanding and forward-thinking ambitious company who are well established and well known within their sector across both the UK and Europe.Company Benefits...


  • Warrington, United Kingdom H&M Distribution Ltd Full time

    **Offering a friendly team, a competitive rate of pay, opportunities for personal and professional development, and an excellent benefits package, we are looking for a Customer Services Administrator to join our team in Warrington.** H&M Distribution & International is a leading provider in the pallet haulage industry formed in January 2007, offering...


  • Warrington, United Kingdom Get Staff Full time

    Get Staff Recruitment are delighted to be working with a successful and growing Insurance brokerage who are looking to add a Customer Service Administrator to join their team, working in their offices in Warrington. This is an excellent opportunity for an ambitious individual to build upon their experience, working for a company with excellent training...


  • Warrington, United Kingdom Certas Energy UK Limited Full time

    **We are looking for a Customer Service Advisor to join our friendly Lubricants team, in our Birchwood head office.** As a Customer Service Administrator for Certas Energy you’ll have access to: - Competitive Salary - Progression opportunities - Free parking - Gaining experience with a leading fuel brand in the UK - Option for Hybrid Working after 6-12...


  • Warrington, United Kingdom Foilco Ltd Full time

    **Foilco **are on the lookout for their next sales team member. As we go through a period of sustained growth, the business requires a new team member to join the company's industry-leading sales team. We are looking for an enthusiastic, people-person to help us proactively promote our services, products and to drum up interest in events that the company...


  • Warrington, United Kingdom Heatable Full time

    **Who are Heatable?** We’re a national boiler installation company that’s much less boring than you might imagine. Using technology and digital marketing channels, we facilitate super competitive and high-quality boiler installations throughout the UK, all from our HQ in Warrington. Providing instant fixed-price quotes and allowing customers across the...


  • Warrington, United Kingdom Teckentrup UK Ltd Full time

    **Purpose of Role** To play an active & effective role as part of the ABC administration team, liaising with customers, colleagues & suppliers, assisting the Residential Sales & Customer Support Manager to help maintain an efficient system ensuring orders are received and responded to in a timely manner. To provide an excellent customer service experience...


  • Warrington, United Kingdom Teckentrup Full time

    Teckentrup UK Ltd are looking for an experienced Customer Service/ Business Administrator to join their existing team. This is a great opportunity for a career within a specialist industry, in which you will have the opportunity to learn about all aspects of the company. General duties/training will include; - Managing relationships with clients - General...


  • Warrington, United Kingdom AlphaBiolabs Full time

    **The Company** We are a well-established, award-winning company, based in Warrington, offering DNA, drugs and alcohol testing services to the legal community, members of the public and companies across the UK and internationally. We are going through an exciting period of growth, and our team now needs to expand and recruit an international sales...