Corporate Customer Service Administrator

7 days ago

Warrington, United Kingdom AlphaBiolabs Full time

**The Company**

We are a well-established, award-winning company, based in Warrington, offering DNA, drugs and alcohol testing services to the legal community, members of the public and companies across the UK and internationally. We are going through an exciting period of growth, and our team now needs to expand and recruit an international sales administrator. This role is offered on a full-time basis. The alternating hours are of Monday to Friday 8.00am to 5.00pm & Monday to Friday 09.00am - 6.00pm (40 hours per week, with 1 hour break for lunch).

**The Role**
- Customer Service & Administration
- Handle Inbound & Outbound Calls regarding DNA testing, STi testing, Drug & Alcohol testing for corporate customers and international reseller queries.
- Track orders for drug & alcohol devices to ensure timely deliveries.
- Process new orders.
- Daily Management of post ensuring prompt action.
- Calibrate breathalyser devices and dispatch goods using the DHL online portal.
- You will be the main point of contact for corporate and international customers.
- Accurate recording of notes/updates on our CRM system.
- Achieve Key Performance Indicators (KPI), set by Head of Department.
- Arrange drug & alcohol sample collections at various corporate locations and our walk-in centres within the UK.
- Handling of urgent call outs for drug & alcohol testing.
- Admin support tasks for international sales.
- Issue daily, weekly & monthly payment invoices/billing for our corporate & International customers for DNA, STi, Covid, Drug & Alcohol testing services.
- Handle invoice queries in a timely manner.
- Ensure all daily, weekly & monthly tasks are always completed on time and in full.

**The Person**
- Works well under pressure, especially when working to deadlines.
- Numerate with excellent attention to detail.
- Clear oral and written communication.
- Excellent organisation and planning.
- Not afraid to question or challenge.
- Ability to work on own initiative.
- Effective prioritisation and time management.
- Adaptable and flexible attitude.
- Experience using Sales Force and Sage (preferred but not essential).
- Competent Excel skills.
- Previous billing experience is advantageous.

**The Benefits**
- Competitive salary
- Death in service benefit.
- Pension scheme.
- Cash plan, offering payment for dental, optical and other services (after probationary period).
- Employee Assistance Programme.
- Last Wednesday of the month free pizza day.

  • Customer Service Administrator

    2 weeks ago

    Warrington, United Kingdom Pertemps Network Group Full time

    **Customer Service Administrator**: - 011105162**£26,769 Per Annum** - Full Time**Permanent** **Warrington, Cheshire** **Customer Service And Call Centre** **Job Description**: - Job Title: Customer Service Administrator - Location: Warrington (WA2)**Salary**: £26,769 p/yr - Shifts: Monday - Friday 08:00- 17:00 - Contract Type: Permanent - We are...

  • Customer Service Administrator

    3 days ago

    Warrington, United Kingdom Pertemps Full time

    Job Title: Customer Service AdministratorLocation: Golborne, Warrington (WA3 3SP)Salary: 26k per annumShifts: Monday- Thursday 09:00- 17:00, Friday 09:00- 16:00Contract Type: Permanent Our client is an expanding and forward-thinking ambitious company who are well established and well known within their sector across both the UK and Europe.Company Benefits...

  • Customer Services Administrator

    5 days ago

    Warrington, United Kingdom H&M Distribution Ltd Full time

    **Offering a friendly team, a competitive rate of pay, opportunities for personal and professional development, and an excellent benefits package, we are looking for a Customer Services Administrator to join our team in Warrington.** H&M Distribution & International is a leading provider in the pallet haulage industry formed in January 2007, offering...

  • Service Administrator

    2 weeks ago

    Warrington, United Kingdom The Halliwell Jones Group Full time

    Here at Halliwell Jones (Warrington) Ltd we have an exciting opportunity for a Service Administrator. The position is located at our Warrington Centre which is a fantastic modern facility consisting of Aftersales, Bodyshop and BMW and MINI Sales. WHAT WE CAN OFFER YOU - 22 days holiday plus bank holidays AND your birthday off! - We endeavour to look after...

  • Customer Service Administrator

    2 weeks ago

    Warrington, United Kingdom Get Staff Full time

    Get Staff Recruitment are delighted to be working with a successful and growing Insurance brokerage who are looking to add a Customer Service Administrator to join their team, working in their offices in Warrington. This is an excellent opportunity for an ambitious individual to build upon their experience, working for a company with excellent training...

  • Support Services Administration

    7 days ago

    Warrington, United Kingdom HM Prison & Probation Service Full time

    **Details**: **Reference number**: - 308541**Salary**: - £21,355- pro-rata**Job grade**: - Administrative Assistant- HMPPS Band 2**Contract type**: - Permanent**Type of role**: - Administration / Corporate Support**Working pattern**: - Flexible working, Job share, Part-time**Number of jobs available**: - 1Contents Location About the...

  • Customer Service Administrator

    2 weeks ago

    Warrington, United Kingdom Rullion Ltd Full time

    **Job Purpose** The Customer Advisor Advanced role within the Developer Services and Metering team is a wide-ranging role supporting a number of activities including frontline customer service activities, mailbox management, ownership of customer and developer queries, trackingof new connections and back office administrative support for the wider...

  • Customer Service Administrator

    2 weeks ago

    Warrington, United Kingdom Certas Energy UK Limited Full time

    **We are looking for a Customer Service Advisor to join our friendly Lubricants team, in our Birchwood head office.** As a Customer Service Administrator for Certas Energy you’ll have access to: - Competitive Salary - Progression opportunities - Free parking - Gaining experience with a leading fuel brand in the UK - Option for Hybrid Working after 6-12...

  • Customer Service Administrator

    1 week ago

    Warrington, United Kingdom Foilco Ltd Full time

    **Foilco **are on the lookout for their next sales team member. As we go through a period of sustained growth, the business requires a new team member to join the company's industry-leading sales team. We are looking for an enthusiastic, people-person to help us proactively promote our services, products and to drum up interest in events that the company...

  • HR and Corporate Services Administrator – Graduate Opportunity

    1 week ago

    Warrington WA BW, United Kingdom St. Rocco's Hospice Full time £25,000 per year

    HR and Corporate Services Administrator – Graduate OpportunityLocation: WarringtonSalary: £25,000 per annumContract: Full-time, PermanentAre you a recent graduate with a passion for people, a desire to make a difference and an ambition to grow your career in HR? Join our supportive team here at St. Rocco's as an HR and Corporate Services Administrator and...