Wedding and Events Coordinator

2 days ago

Newcastle upon Tyne, United Kingdom Shortflatt Tower Full time

Wedding and Events Co-ordinator

We are seeking an experienced wedding & events coordinator to join our small team, who is passionate, enthusiastic and motivated.

Escape to the countryside and consider a career at one of the North East's most unique events venues. We Boast Northumberland’s most awe inspiring wedding location and exclusive use estate. Steeped in history, our Tower and grounds present a picturesque backdrop to the perfect wedding or event. The Estate dates back to 1257 and has recently been lovingly restored, blending tradition and contemporary flourishes accompanied by fairy tail cottages.

Responsibilities
- To operate as a well motivated sales representative for both corporate and wedding events and contribute to the effective delivery of our teams' events targets.
- Engaging in both inbound and outbound enquires as required through various communication channels.
- Conducting tours of our facilities with potential clients and business partners and selling the strengths of our rural venue and it's beautiful location.
- Arranging regular planning meetings with clients e.g tastings and planning sessions
- Contributing to the team achieving their monthly and annual sales targets and attending weekly meetings with the management / marketing team.
- Keeping stringent records and inputting data into our systems about the events being organised.
- Liaising with clients between booking and event delivery to ensure everything is discussed and recorded.
- Taking and managing deposits and payments.
- Notifying overdue payments and ensure stringent follow up.
- Co-ordinating suppliers on the day and assisting the Operations team as required.
- Recording customer feedback Requirements.
- The ability to effectively sell products and services to both wedding and business customers with good conversion rates and excellent customer feedback.
- To work effectively as part of a team.
- The ability to build robust customer relationships and deliver high standards of service with a genuine and approachable manner is essential.
- To be punctual and dependable with consistent availability delivered to customers.
- To be committed to ensuring every wedding and event organised is a success.
- Minimum 2 years’ experience in a wedding / corporate event / premium hospitality management is preferred.
- You will be IT literate with good knowledge of computer systems.
- As many incoming enquiries, appointments and events occur at evenings and weekends the role requires some flexible working hours and the shifts will change week to week and include weekends and early evenings.
- Excellent verbal communication skills
- Being friendly yet professional
- Being a team player
- Good attention to detail and punctuality
- Being proactive is key
- Experience within the events industry
- Drivers license is essential as we are a remote location

**Salary**: From £25,000.00 per year

**Benefits**:

- Flexible schedule

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Newcastle upon Tyne, NE20 0HD: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Event Management: 2 years (preferred)

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