Junior Customer Service Specialist

2 weeks ago


Chapel Allerton, United Kingdom AD MARKETING LEEDS LTD Full time

**Role Overview**:
As a Junior Customer Service Specialist, you will be the face of our client brands, ensuring each customer receives an exceptional experience. This is a great opportunity for individuals looking to build confidence, develop communication skills, and grow within a supportive and fast-paced environment.

**Key Responsibilities**:

- Deliver excellent customer service on behalf of our clients
- Handle customer queries, provide product/service information, and resolve issues
- Represent clients in face-to-face interactions (events, residential, or business settings)
- Gather customer feedback and help identify areas for improvement
- Maintain accurate records of customer interactions and transactions
- Work collaboratively with team members to meet campaign goals
- Attend regular training to develop your skills and progress in the business

**Requirements**:

- Strong communication and interpersonal skills
- Positive attitude and customer-first mindset
- Willingness to learn and grow professionally
- Ability to work as part of a team and independently
- No prior experience required - full training provided

**What We Offer**:

- Comprehensive training and ongoing support
- Clear progression structure with opportunities for advancement
- Fun and inclusive team culture
- Regular team outings, networking events, and incentives
- Opportunity to gain experience across multiple marketing channels

**Take your first step into the world of marketing and customer service with us**

Pay: From £30,000.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Additional leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

**Location**:

- United Kingdom, LS7 3JB (required)

Work Location: In person

Application deadline: 01/06/2025
Expected start date: 02/06/2025



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