Functional Skills Coordinator

Functional Skills Coordinator - Measham
I have an exciting opportunity to work with a world class leadership and management development company. They are looking for an exceptional individual to work with their clients as a Functional Skills Coordinator supporting their Functional Skills provisionto manage and coordinate learner activities, support high quality compliant apprenticeships and ensure timely completions.
For 13 years, they have been delivering leadership and management development programmes all over the UK and internationally. They are looking for the right people to continue the great work achieved so far, whilst also bringing innovation and product developmentto their organisation.
The business has grown with some of the world’s best-known brands exclusively through word of mouth and delivering the highest quality leadership and management development at all levels from first line team leaders to executive boards. They have already putover 300 leaders through apprenticeship programme EPA with a 100% pass rate, over 98% achieving distinction or merit.
They are fairly unique and have a fully employed team of professional specialist facilitators, quality coaches, functional skills tutors, administrators and leadership team. They never subcontract work out and maintain complete control over the quality of theirproducts and services.
The package available for Functional Skills Coordinator:

- Basic salary of £30000 - £35000.
- 22 days holiday plus public holidays.
Purpose of the role of Functional Skills Coordinator:

- Use a range of digital systems to manage and communicate with programme participants.
- Create project templates for each programme to ensure programme mobilisation is tracked and reported accurately.
- Register learners on Pearson (Functional Skills Awarding Body), following initial Functional Skills advice and guidance call.
- Robustly monitor attendance and task completion to identify learners who may require interven-tion to support and/or re-engage them and liaise with the relevant coach to put measures in place to support timely completions.
- Manage Functional Skills trainers activity and diaries to ensure learners are progressing in line with programme deadlines - Supporting Head of Functional Skills to ensure trainers are effectively uti-lised.
- Report monthly on learner progression identifying any concerns and taking the required actions to escalate plus support trainers to identify learners who are off track or at risk and create action plans to reengage.
- Liaise with customer stakeholders timely and professionally to escalate learners to ensure quick reengagement plus report escalations and issues weekly to Account Manager.
- Identify and analyse learner trends across clients, trainers and Line managers and report to Head of Functional Skills.
- Ensure line manager information and learner site location is accurate and up to date.
- Manage Tasks, to ensure that they are set and completed timely.
- Co-ordinate the exam activity, order exams and review exam results weekly and communicate these to the appropriate people.
- Order certificates and post to the learner plus upload certificate to evidence pack.
- Inform Data manager at the start/end and completion of the learner and report activities on Bud CRM system.
Skills, Knowledge and Experience required for the role of Functional Skills Coordinator:

- Experience working within the Work-Based Learning sector.
- Up to date knowledge of Apprenticeships standards, funding, and government training programs.
- Strong organisational and time management skills.
- Excellent attention to detail and IT skills including Excel and Word.
- Proven track record in exceeding targets and customer expectations.
- Ability to build strong and effective working relationships at all levels.
- Ability to interpret data and information accurately and present in an appropriate format for the audience.
The ability to work at a fast pace in a demanding environment is essential. You will need to have a high level of capability and be able to show resilience and a desire to be part of a small business.
This position is being managed by Pertemps Work-Based Learning. For more information, please contact Matthew Spencer on.