Senior Account Manager

1 week ago

Measham, United Kingdom Pertemps Newcastle Work Based Learning Full time

Senior Account Manager - Measham.
I have an exciting opportunity to work with a world class leadership and management development company. They are looking for an exceptional individual to work with their clients as a Senior Account Manager.
For 13 years, they have been delivering leadership and management development programmes all over the UK and internationally. They are looking for the right people to continue the great work achieved so far, whilst also bringing innovation and product developmentto their organisation.
The business has grown with some of the world’s best-known brands exclusively through word of mouth and delivering the highest quality leadership and management development at all levels from first line team leaders to executive boards.
They have already put over 300+ leaders through apprenticeship programme EPA with a 100% pass rate, over 98% achieving distinction or merit.
They are fairly unique and have a fully employed team of professional specialist facilitators, quality coaches, functional skills tutors, administrators and leadership team. They never subcontract work out and maintain complete control over the quality of theirproducts and services.
The package available for Senior Account Manager:

- Basic salary of £35000 - £40000.
- 22 days holiday plus public holidays.
Purpose of the role of Senior Account Manager:

- Take responsibility for clients’ programmes and take the necessary actions to ensure programmes are successful and compliant.
- Develop strong relationships and manage client accounts effectively.
- Collaborate with internal team members to ensure client requirements are achieved and programmes are implemented.
- Regularly update clients on progress of programmes and ensure escalations are communicated.
- Update the Finance Director on financial aspects of programmes to ensure timely and accurate invoicing.
- Maintain strong relationships with all clients including senior level contacts.
- Support the Operations Manager to manage resources across the team to help prioritise workloads.
- Communicate with the Head of Quality regarding quality coach allocation and caseload.
Skills, Knowledge and Experience required for the role of Senior Account Manager:

- Extensive experience working as an Account/Sales Manager within the Work-Based Learning sector.
- Up to date knowledge of Apprenticeships standards, funding, and government training programs.
- Strong organisational and time management skills.
- Proven track record in exceeding targets and customer expectations.
- Experience of working with data and information and presenting in appropriate formats.
- Experience of analysing trends across training programmes and the ability to liaise with stakeholders on all levels.
The ability to work at a fast pace in a demanding environment is essential. You will need to have a high level of capability and be able to show resilience and a desire to be part of a small business.
This position is being managed by Pertemps Work-Based Learning. For more information, please contact Matthew Spencer on.

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