Customer Service Advisor

5 days ago


Norwich, United Kingdom Desira Group PLC Full time

**Join Our Dynamic Team as a Customer Service Advisor**

Are you ready for an exciting career opportunity? Desira Group Plc, a trailblazer in the UK motor industry with a rich 50-year history, is expanding its highly successful Service Call Centre and Customer Services Team. We're on the lookout for an enthusiastic and organised individual to join us at our central location.

**What's in it for you**:

- Competitive basic salary and an attractive bonus scheme
- Generous 30 days annual leave, including bank holidays
- Continuous training and development for career progression
- Benefits such as a pension scheme, life insurance, recommend a friend scheme, and staff discounts

**About the role**: As a Call Centre Service Reservations Advisor, you'll play a crucial role in our eight service departments. Your responsibilities will include answering and making inbound and outbound service calls, maximizing service bookings, and providing first-class service to our valued customers. No prior experience is necessary; we provide full training to ensure your success. However, a background in the Service department of a Franchised dealer or Call Centre would be advantageous.

**What we're looking for**:

- Strong communication skills
- Excellent organization and attention to detail
- Ability to work collaboratively as part of a team

**Why Desira**:

- A company with over 50 years of trading heritage
- An influential player in the UK motor industry
- A commitment to employee development and satisfaction
- A diverse range of Sales and Aftersales dealerships, including Nissan, Suzuki, Isuzu, LEVC, Fiat, Citroen, Peugeot, Jeep, Alfa Romeo, Abarth, MG, and easypeasy Bosch

**Salary**: From £25,000.00 per year

**Benefits**:

- Company pension
- Employee discount
- Life insurance
- Referral programme

Supplemental pay types:

- Bonus scheme

Work Location: In person

Reference ID: SRAHS01



  • Norwich, United Kingdom Service Service Employment Agency Limited Full time

    Our client is a Norwich based e-commerce business, supplying a huge range of industrial and commercial products to workshops, warehouses, offices, hospitals, and schools. We are recruiting for a Customer Service Advisor; someone who can provide excellentcustomer service whilst demonstrating the ability to handle customer order chases and delivery queries in...


  • Norwich, United Kingdom William H Brown Full time

    William H Brown is seeking a **Customer Service Advisor** to complement their fantastic team in their Lettings Support Center in **Norwich, NR3, Norfolk**. Up to **£18,600, full-time, permanent - office-based.** As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and...


  • Norwich, United Kingdom The Ardonagh Group Full time

    **Customer Service Advisor - Norwich - ARD1091865** AIB Our **Customer Service Advisor**are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market...


  • Norwich, United Kingdom The Ardonagh Group Full time

    **Customer Service Advisor - Norwich - ARD1091865** AIB Our **Customer Service Advisor**are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market...


  • Norwich, United Kingdom Jarrold Logistics Full time

    **Customer Service Advisor** **Full time - 40 hours over 5 days** A fantastic opportunity has arisen for a full-time Customer Service Advisor to join the fantastic Jarrold Logistics team at our Distribution Centre in Long Stratton. Our Customer Service Advisors are often the first point of contact with our customers and therefore ambassadors for the...


  • Norwich, United Kingdom Soter Professional Services Ltd Full time

    **Offering an excellent rate of pay, superb training,a range of great benefits and a friendly working environment, we have an exciting opportunity for a number of Customer Service Advisors to join our team in our Norwich Contact Centre.** Soter Professional Services manages ancillary insurance products for the broker, insurer and affinity markets. Working...


  • Norwich, United Kingdom The Ardonagh Group Full time

    **Customer Service Advisor - Norwich.** Our **Customer Service Advisor**are a key part of our business, speaking to our customers and providing advice on new products, renewals, and ensuring we understand their needs, and provide products and services that exceed their expectations and retain their loyalty. We strive to provide a market leading customer...


  • Norwich, United Kingdom Prima Ardelle Associates Full time

    **SERVICE ADVISOR ~ AWARD-WINNING RETAILER** **ARE YOU PASSIONATE ABOUT CREATING AN EXPERIENCE IN WHICH YOU CAN MAKE THE CUSTOMERS FEEL SPECIAL?** **DO YOU ENJOY MAKING THE CUSTOMER SMILE?** **OVERALL PACKAGE £33,500 + BENEFITS.** Our customer is a **family-run business founded over sixty ago** and today it continues to represent class-leading global...


  • Norwich, United Kingdom HRP Limited Full time

    Would you like to join a forward thinking company that invests in people and their development? Trading since 1945, HRP is one of the longest established refrigeration and air conditioning wholesalers in the UK. HRP has a strong pre and after sales support for an impressive portfolio of products. All products are available locally from a national network...


  • Norwich, United Kingdom Motorvogue Full time

    Customer Service Advisor Here at Motorvogue we have a number of full time exciting opportunities for Customer Service Advisors to join us to be part of our growing team in Norwich. As part of our new Group Contact Centre team, you will speak to a wide range of customers over the phone every day (both inbound and outbound) and will look to not only answer...