Data-customer Service
3 days ago
**Data/Customer Service Advisor
Halesowen
Permanent Position
Salary £22,500**
A brand-new opportunity to join this amazing company, where you will be a valued member of the team. There is lots of chance for scope and progression in this position - grow and develop new skills in your journey
**Purpose of the role**:
Analyse and interpret data ensuring customers abide by the terms of their policy whilst ensuring the product is functional and the data transmitted is accurately
- Liaise with the relevant installation networks to ensure that the work is carried out.
- Validate, administer, and communicate to clients all relevant data in relation to potential penalties
- Liaise with installation engineers/companies to identify any potential risk with undisclosed vehicle modifications and effectively communicate with our customer's what options are available to them.
- Coordinate with Insurer underwriters and claim teams to share any relevant data whilst upholding the data protection act.
- Maintain a strong and up to date working knowledge of all processes relating to relevant products and services.
- To work collaboratively with your team and other colleagues sharing best practice.
- Provide administrative support to ensure activities related to customer's accounts are carried out in a timely manner and records are maintained.
- Establish and communicate high standards of customer service in line with the company's values and culture.
- Identify and escalate to your line manager any key customer impacting issues to achieve greater business wide success.
- Maintain effective working practices in a team environment, ensuring service delivery standards are in line with quality and compliance framework and regulatory requirements.
**Your experience**:
- Insurance industry experience essential
- Enjoy working with technical data reports
- Excellent communication skills
- Good working knowledge of Excel
- Ambitious
**Essential Qualifications**
Previous experience of working in a contact centre or customer service role.
5 GCSEs or equivalent including Mathematics and English.
Proficient in Microsoft Office
**Working Hours: Monday to Friday 09.00 am to 17.00 pm
There is opportunity to work hybrid after training
On Site parking
-
Customer Service Advisor
1 week ago
Halesowen, United Kingdom Robert Walters Full time**Customer Services Advisor - Permanent** **Position: Customer Services Advisor** **Location: Halesowen** **Contract: Permanent** **Hours: Full time** **Salary/Benefits: Up to £21,000** **Role Details - Customer Services Advisor**We are currently looking for a proactive Customer Services Advisor to join an excellent business based in Halesowen on a...
-
Customer Service Administrator
7 days ago
Halesowen, United Kingdom Trinity Personnel Full timeOur client is a well-established market leader in the manufacture and supply of components and assemblies. This is a fantastic opportunity to join a busy customer services and sales team on a permanent basis Main duties of the role: - Liaising with customers both within the UK and Internationally. - Sales order processing and administration. - Create...
-
Customer Service Advisor
2 weeks ago
Halesowen, United Kingdom TRG Full time**Customer Service Advisor** **- Temp to Perm Contract to Start ASAP!!** Location: Halesowen, B63 Hours of Work: 8.30am - 5.30pm - Mon - Fri **Salary**: £11.44ph A rapidly growing e-commerce company is now looking for a customer service advisor to join and contribute to their continued growth. You will join a high-performance team and play an integral...
-
Customer Service Administrator
2 weeks ago
Halesowen, United Kingdom Digby Morgan Full timesummary - _ halesowen, west midlands_ - _ £13.00 - £13.33 per hour_ - _ temporary_- specialism - secretarial & admin- reference number - ZK2009 - job details Overview - Job title: Customer Service Administrator - Hours are 8.30 am to 5.00 pm Mon-Thurs & Friday 8.30 am - 4.30 pm - Temporary role 3-6 months - £13.33 - Ridgeway, Quinton, Birmingham - On...
-
Customer Service/ Telesales
5 days ago
Halesowen, United Kingdom Proactive Personnel Ltd Full time**Outline**: We are searching for an organised self-starter to be our new Customer Services Sales Assistant to join our vast expanding waste management company. Above all we are looking for a great, fun person to work with; we are a positive and friendly team who support each other, and we are looking at add to this team dynamic with this vacancy. If you...
-
Customer Service Advisor
2 weeks ago
Halesowen, United Kingdom Davies Group Full timeDavies are looking to recruit an experienced Customer Service Advisor to join our growing Property team. At Davies**, **we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us. **What will...
-
Administrator/Customer Service
4 days ago
Halesowen, United Kingdom Alma Personnel Full timeAlma Personnel are pleased to announce we are currently working with our Halesowen based client to recruit for an Administrator/Customer Service candidate on a full time, permanent basis. The main duties of the Administrator/Customer Service role:- * Updating the CRM system * Dealing with phone call and email enquiries * Scheduling appointments ...
-
Customer Service Representative
2 weeks ago
Halesowen, United Kingdom UEI Falcontec Full time**Customer Service Representative** Duties and Responsibilities: - Office based to manage the daily order processing, customer leasing, quoting, problem solving and building strong customer relationships across the UK and Europe. - Reporting to the Sales and Customer Service Team Leaders and Managers, you will be expected to perform in a high...
-
Customer Service Advisor
5 days ago
Halesowen, United Kingdom Davies Group Full timeDavies are looking to recruit Customer Service Advisors to join our NPA team in Halesowen. This is a busy role and will suit someone with a customer service or claims background. Full-time Monday - Sunday rota - 8 hours shifts between 07:00am - 23:00 (Average 40 hours p/w) We operate 365 days per year, so there is a requirement to work on weekends and Bank...
-
Customer Service Advisor
19 hours ago
Halesowen, United Kingdom Davies Group Full timeDavies are looking to recruit Customer Service Advisors to join our NPA team in Halesowen. This is a busy role and will suit someone with a customer service or claims background. Full-time Monday - Sunday rota - 8 hours shifts between 07:00am - 23:00 (Average 40 hours p/w) We operate 365 days per year, so there is a requirement to work on weekends and Bank...