Customer Service/ Telesales
4 days ago
**Outline**:
We are searching for an organised self-starter to be our new Customer Services Sales Assistant to join our vast expanding waste management company.
Above all we are looking for a great, fun person to work with; we are a positive and friendly team who support each other, and we are looking at add to this team dynamic with this vacancy. If you are looking to learn in a busy environment, take on tasksand responsibilities then this might be the perfect vacancy for you
**The Job Role**:
- Reports to the Sales Manager.
- Process quotations and sales orders from our customers.
- Up selling and promoting our products to increase business.
- Using solid technical advice, provide an informed sales pitch to existing and prospective customers.
- Establishes, develops and maintains positive business and customer relationships.
- Provides excellent after sales service aiming for all customers to be 100% satisfied with their order and reaches out to invite customers to leave positive feedback through review platforms.
- Expedites the resolution of customer problems and complaints to maximise satisfaction.
- Maximise business opportunities by identifying prospects and evaluating their position in the industry.
- Maintains quality service by establishing and enforcing organisation standards.
- Maintains professional and technical knowledge by attending sales meetings.
- Contributes to team effort by accomplishing related results as needed.
**Experience and Requirements**:
- Positive outlook and can-do attitude
- Fantastic customer service and sales skills
- Strong written and communication skills
- Strong organisational, critical thinking and interpersonal skills
- Strong attention to detail and accuracy in your work
- Highly organised with ability to multi-task
- Able to prioritise your workload and take direction to meet deadlines
- Team Player
- Calm under pressure
- Unwavering commitment to the task
- Ability to identify and create profit opportunities
- Good Microsoft Office skills
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