Customer Service Representative

2 weeks ago


Halesowen, United Kingdom UEI Falcontec Full time

**Customer Service Representative**

Duties and Responsibilities:

- Office based to manage the daily order processing, customer leasing, quoting, problem solving and building strong customer relationships across the UK and Europe.
- Reporting to the Sales and Customer Service Team Leaders and Managers, you will be expected to perform in a high performance/quick response company that has a unique reputation for excellent customer service, prides itself on high quality produce at an extremely competitive price.
- Entering orders onto Pegasus Opera information system and populating our fast moving, live production schedules.
- You will be the main daily contact for us on a global scale, so detailed communication and accuracy on all levels is essential.
- You will also be involved in improving sales from our existing client base as well as new clients.
Personal Attributes:

- Excellent communication skills both written and verbal
- Computer literate - excel, word, outlook etc.
- Career minded and ambitious
- Ability to work in a pressurised environment and handle difficult situations efficiently and effectively
Office based work experience desirable.

**Salary**: Negotiable - Depending on experience.
Hours of Work: 8.30am - 5pm whilst training.

**Job Types**: Full-time, Permanent

**Salary**: From £21,000.00 per year

**Benefits**:

- On-site parking
Schedule:

- 8 hour shift
Ability to commute/relocate:

- Halesowen, B62 8DT: reliably commute or plan to relocate before starting work (preferred)



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