Customer Service Advisor

1 week ago


Halesowen, United Kingdom TRG Full time

**Customer Service Advisor** **- Temp to Perm Contract to Start ASAP**

Location: Halesowen, B63

Hours of Work: 8.30am - 5.30pm - Mon - Fri

**Salary**: £11.44ph

A rapidly growing e-commerce company is now looking for a customer service advisor to join and contribute to their continued growth. You will join a high-performance team and play an integral role in resolving customer enquiries.

Job Overview:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their needs are met. This is a full-time position with opportunities for career growth.

**Duties**:

- Provide accurate and timely information to customers regarding products, services, and policies
- Analyse customer needs and recommend appropriate solutions
- Process orders, returns, and exchanges in a timely manner
- Maintain customer records and update information in the Salesforce database
- Collaborate with other departments to resolve customer issues and escalate when necessary
- Communicate effectively with customers to ensure their satisfaction
- Follow up with customers to ensure their concerns have been addressed

Qualifications:

- Previous experience in customer service or a related field is preferred
- Excellent communication skills, both verbal and written
- Strong problem-solving abilities and attention to detail
- Ability to analyse customer needs and provide appropriate solutions
- Proficient in using Salesforce or similar CRM software

**Job Types**: Full-time, Temp to perm
Contract length: 12 weeks

Schedule:

- Day shift
- Monday to Friday
- No weekends

**Experience**:

- Customer service: 1 year (required)

Work Location: In person



  • Halesowen, United Kingdom Robert Walters Full time

    **Customer Services Advisor - Permanent** **Position: Customer Services Advisor** **Location: Halesowen** **Contract: Permanent** **Hours: Full time** **Salary/Benefits: Up to £21,000** **Role Details - Customer Services Advisor**We are currently looking for a proactive Customer Services Advisor to join an excellent business based in Halesowen on a...


  • Halesowen, United Kingdom Davies Group Full time

    Davies are looking to recruit an experienced Customer Service Advisor to join our growing Property team. At Davies**, **we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with us. **What will...


  • Halesowen, United Kingdom IPS Group Full time

    **Salary**: £19000 - £21000 per annum + training, progression and benefits**Location**: Halesowen, West Midlands**Job reference**: 148693_1659716449 An established Insurance Broker with a friendly office environment has a new opportunity to join them in their Halesowen Office as an Insurance Customer Service Advisor. ** Start date will be 12th September...


  • Halesowen, United Kingdom Davies Group Full time

    Davies are looking to recruit Customer Service Advisors to join our NPA team in Halesowen. This is a busy role and will suit someone with a customer service or claims background. Full-time Monday - Sunday rota - 8 hours shifts between 07:00am - 23:00 (Average 40 hours p/w) We operate 365 days per year, so there is a requirement to work on weekends and Bank...


  • Halesowen, United Kingdom Davies Group Full time

    Davies are looking to recruit an experienced part-time Customer Service Advisor to join our growing Property team. At Davies**, **we value transferable skills and qualities that focus on what you can bring to the role. While industry experience is a benefit, it is not essential as we will provide you with full training and support when you start with...


  • Halesowen, United Kingdom Davies Group Full time

    Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses. Our team of more than 5,500 professionals operate across the UK and Ireland, US, Bermuda and Canada. The Snagging, Maintenance and Defects Advisor will report to the Customer Care Team Leader within...


  • Halesowen, United Kingdom Pertemps Black Country Perms Full time

    Customer Service Advisor - Insurance Location: Halesowen HYBRID OPPORTUNITY **Salary**: £22,500 CALLING ALL EXPERIENCED CALL HANDLERS!! A superb opportunity has arisen for an experienced Customer Services Advisor to join a growing company based in Halesowen. This is a lovely opportunity allowing you the variation of working both from home and the office,...

  • Service Advisor

    2 weeks ago


    Halesowen, United Kingdom Carsa Limited Full time

    **Salary: OTE up to £31,000 DOE** **Hours: Monday to Friday 8am-6pm plus every other Saturday Morning 8am-12.30pm plus overtime.** We are looking for an experienced **Service Advisor** to manage the flow of work through the service team efficiently at our new Service Centre in **Halesowen**! **What you will be doing**: - To ensure the service and after...

  • Customer Care Advisor

    2 weeks ago


    Halesowen, United Kingdom Wolverhampton Commercial Full time

    **Customer care advisor** **Halesowen** **Permanent** **£19,000 - £19,760** An exciting opportunity has arisen for a customer care advisor to join our client based in the Halesowen area. This position will be based in the offices of our client but once trained there will be the opportunity to work from home one day in the week. The purpose of the role will...

  • Service Advisor

    2 weeks ago


    Halesowen, United Kingdom Stratstone Audi Full time

    Are you passionate about creating great experiences for customers? Are you a resilient person who enjoys working as part of a team in a fast-paced environment? If so, you’ll be a perfect fit at Stratstone. We love people who value exceptional customer experiences, in the same way that we do. Stratstone are committed to providing our customers with a...