Junior Call Centre Advisor
2 weeks ago
**About the Role**:
We are seeking a confident and enthusiastic **Junior Call Centre Advisor** to join our dynamic direct marketing team. This entry-level role is perfect for someone looking to build a career in sales, customer service, or marketing while gaining hands-on experience in a supportive, fast-paced environment.
As a Junior Call Centre Advisor, you’ll be responsible for making outbound calls to potential customers, promoting products or services, and delivering exceptional customer experiences on behalf of our clients.
**Key Responsibilities**:
- Make outbound calls to engage with potential customers
- Promote products and services confidently and clearly over the phone
- Build rapport and handle customer queries with professionalism
- Accurately input and update customer information into the system
- Meet daily and weekly sales and contact targets
- Work closely with the team to share best practices and drive results
- Participate in ongoing training and development workshops
**What We’re Looking For**:
- Excellent communication and listening skills
- Confident phone manner and a customer-focused approach
- Motivated, target-driven, and eager to learn
- Ability to handle rejection and remain positive
- A team player who can also work independently
- No previous experience needed - full training provided
**What You’ll Gain**:
- Practical experience in customer service and telesales
- Ongoing training and support to develop your skills
- Career progression opportunities within the company
- Friendly, inclusive, and energetic team environment
- Regular incentives and team rewards
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Performance bonus
- Yearly bonus
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
**Location**:
- Liverpool L1 4DQ (required)
Work Location: In person
Application deadline: 04/05/2025
Expected start date: 05/05/2025
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