Junior Call Centre Associate
2 weeks ago
**Job Overview**:
As a Junior Call Centre Associate, you will play a key role in reaching out to potential customers, promoting products and services, and generating leads. You will engage in meaningful conversations to create brand awareness, provide product information, and drive sales. This entry-level role offers a great opportunity to learn the fundamentals of customer interaction and marketing within a fast-paced, target-driven environment.
**Key Responsibilities**:
- Make outbound calls to potential customers to introduce products and services.
- Engage customers in meaningful conversations to understand their needs and offer suitable solutions.
- Provide detailed product information and respond to customer inquiries.
- Generate leads and schedule follow-up calls to nurture customer interest.
- Maintain accurate and detailed records of customer interactions and sales activities.
- Achieve daily and weekly sales targets and performance metrics.
- Collaborate with the marketing and sales team to enhance campaign effectiveness.
- Participate in regular training sessions to develop communication and sales skills.
**Requirements**:
- Excellent communication and persuasive skills.
- A positive attitude and ability to handle rejection professionally.
- Strong organisational and time management abilities.
- Ability to work in a fast-paced, target-driven environment.
- Team player with a proactive and results-oriented mindset.
- Basic computer literacy for data entry and CRM management.
- Previous experience in call centre, customer service, or sales roles is a plus but not mandatory.
**Benefits**:
- Comprehensive training and development programmes.
- Opportunities for career growth and advancement within the company.
- Supportive and collaborative team environment.
- Exciting and dynamic work culture with exposure to innovative marketing strategies.
**How to Apply**:
If you are enthusiastic about customer interaction, have a passion for sales, and are eager to grow within a dynamic direct marketing company, we would love to hear from you
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Performance bonus
- Yearly bonus
**Benefits**:
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
**Location**:
- Leeds LS1 1BA (required)
Work Location: In person
Application deadline: 02/03/2025
Expected start date: 03/03/2025
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