Junior Call Centre Coordinator

1 week ago


Leeds, United Kingdom AB CONSULTING GROUP LTD Full time

**Role Overview**:
As a Junior Call Centre Coordinator, you will support the smooth running of our call centre operations. You will assist in coordinating call campaigns, managing schedules, and ensuring agents have the resources and information needed to deliver excellent service. This is a fantastic entry-level opportunity to gain hands-on experience in marketing and customer engagement.

**Key Responsibilities**:

- Coordinate daily call centre activities and schedules
- Assist in briefing and supporting call agents on campaign objectives and scripts
- Monitor call campaign progress and provide basic reporting
- Manage CRM updates and data entry to ensure accurate records
- Handle inbound enquiries and escalate issues as required
- Support the team with training and onboarding of new agents
- Liaise with the marketing and sales teams to align call centre efforts with broader campaigns
- Ensure compliance with company policies and data protection regulations

**Requirements**:

- Strong organisational and multitasking skills
- Good communication and interpersonal skills
- Ability to work well in a team and under pressure
- Basic IT skills, including familiarity with CRM software and Microsoft Office
- Detail-oriented with a focus on accuracy
- Previous experience in a customer service or call centre role is a plus but not essential
- Enthusiasm to learn and grow within the marketing industry

**What We Offer**:

- Comprehensive training and ongoing support
- Opportunities for career progression within the company
- A friendly and collaborative team environment
- Exposure to a variety of marketing and customer engagement strategies

**Interested?**
If you’re organised, motivated, and eager to develop your career in marketing and customer service, we’d love to hear from you.

Pay: From £30,000.00 per year

Additional pay:

- Bonus scheme
- Yearly bonus

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- On-site parking
- Sabbatical
- Sick pay

Schedule:

- Day shift
- Monday to Friday

Work authorisation:

- United Kingdom (required)

**Location**:

- Leeds LS1 (required)

Work Location: In person

Application deadline: 22/06/2025
Expected start date: 23/06/2025



  • Leeds LS HL, United Kingdom GROUP SILVERLINE LIMITED Full time £30,000 - £45,000 per year

    We're looking for a motivated and organised Junior Call Centre Coordinator to support our growing marketing team. This role is ideal for someone with excellent communication skills, a proactive mindset, and a desire to grow within a fast-paced, people-focused environment. You'll play an important part in coordinating daily call centre operations, supporting...


  • Leeds, United Kingdom AB CONSULTING GROUP LTD Full time

    **Role Overview** As a Junior Call Centre Representative, you will be the first point of contact for customers, representing both our company and our clients in a professional and engaging manner. You’ll respond to inbound enquiries, make outbound calls, provide information on marketing campaigns, and help drive customer interest and satisfaction. **Key...


  • Leeds, United Kingdom CAL WHITE ROSE LIVING LTD Full time

    **Role Overview**: As a **Junior Call Centre Advisor**, you will be the first point of contact between our clients and potential customers. You'll play a vital role in introducing services, booking appointments, handling enquiries, and building rapport over the phone — all while learning the fundamentals of sales and customer engagement in a supportive,...


  • Leeds, United Kingdom PULSE POINT CONNECTIONS LTD Full time

    **About the Role**: We are looking for an enthusiastic and customer-focused **Junior Call Centre Associate** to join our direct marketing team. This entry-level position is ideal for someone looking to kick-start their career in customer service and sales, while gaining valuable experience in a dynamic and fast-paced call centre environment. As a Junior...


  • Leeds, United Kingdom PULSE POINT CONNECTIONS LTD Full time

    **About the Role**: We are looking for a driven and enthusiastic **Junior Call Centre Assistant** to join our direct marketing team. This entry-level position is ideal for someone with great communication skills who enjoys speaking with people and is eager to gain experience in a fast-paced, target-driven environment. As a Junior Call Centre Assistant,...


  • Leeds, United Kingdom CAL WHITE ROSE LIVING LTD Full time

    **Role Overview**: As a Junior Call Centre Representative, you will play a key role in representing our clients over the phone, handling customer enquiries, promoting services, and ensuring a positive and professional experience for every customer interaction. **Key Responsibilities**: - Make outbound calls to potential customers to promote products and...


  • Leeds, United Kingdom FAIR DEAL WINDOWS YORKSHIRE LIMITED Full time

    **About the Role** We are seeking a motivated Junior Call Centre Assistant to join our dynamic marketing team. This entry-level position is ideal for someone looking to develop their communication skills and gain hands-on experience in a fast-paced call centre environment supporting marketing campaigns. **Key Responsibilities** - Assist with handling...


  • Leeds, United Kingdom MARKETING MOMENTUM LIMITED Full time

    **Role Overview**: As a Junior Call Centre Representative, you will be responsible for making outbound calls, engaging with potential clients, and promoting our clients’ products or services. You will be the first point of contact, representing both our company and the brands we work with in a professional and enthusiastic manner. **Key...


  • Leeds, United Kingdom PULSE POINT CONNECTIONS LTD Full time

    **About the Role**: We are currently looking for a motivated and confident **Junior Call Centre Agent** to join our dynamic direct marketing team. This is an entry-level role ideal for someone who enjoys speaking with people, has a professional phone manner, and is eager to build a successful career in sales and customer service. As a Junior Call Centre...


  • Leeds, United Kingdom GRP SPORTS CONSULTANCY LTD Full time

    **About the Role** We are looking for a motivated and friendly Junior Call Centre Advisor to join our marketing team. In this role, you will be the first point of contact for customers and prospects, assisting with enquiries, providing product information, and supporting sales campaigns. This is an excellent opportunity to develop your communication skills...