Junior Call Centre Representative
6 days ago
**Role Overview**:
As a Junior Call Centre Representative, you will play a key role in representing our clients over the phone, handling customer enquiries, promoting services, and ensuring a positive and professional experience for every customer interaction.
**Key Responsibilities**:
- Make outbound calls to potential customers to promote products and services
- Answer incoming customer calls, providing information and resolving queries
- Build strong rapport with customers to encourage brand loyalty
- Maintain accurate and up-to-date customer records
- Meet and exceed performance targets and call quality standards
- Work closely with the sales and marketing teams to deliver campaign objectives
- Provide feedback on customer trends to support campaign improvements
**What We’re Looking For**:
- Excellent verbal communication and listening skills
- A confident, professional telephone manner
- Ability to handle objections and remain positive under pressure
- Strong attention to detail and organisational skills
- A proactive and goal-oriented attitude
**What We Offer**:
- Ongoing training and career development opportunities
- A supportive and friendly team environment
- Experience in a fast-paced, results-driven marketing company
- Clear pathways for progression into senior roles
If you’re looking to kickstart your career in customer service and marketing within a dynamic and rewarding environment, we’d love to hear from you. Join us as a **Junior Call Centre Representative** today
Pay: From £30,000.00 per year
Additional pay:
- Bonus scheme
- Performance bonus
- Yearly bonus
**Benefits**:
- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sick pay
Schedule:
- Day shift
- Monday to Friday
Work authorisation:
- United Kingdom (required)
**Location**:
- England, LS18 5EF (required)
Work Location: In person
Application deadline: 18/05/2025
Expected start date: 19/05/2025
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