Entry-level Call Centre Specialist

1 day ago


Leeds, United Kingdom MARKETING MOMENTUM LIMITED Full time

We are seeking an enthusiastic Entry-level Call Centre Specialist to join our growing team. In this role, you will be the first point of contact for potential customers, providing excellent service while supporting marketing campaigns. This is a fantastic opportunity for individuals looking to build experience in customer communication and marketing support.

**Key Responsibilities**:

- Handle inbound and outbound calls to support marketing campaigns.
- Provide information about products, services, and promotions.
- Assist in resolving customer queries in a professional and efficient manner.
- Maintain accurate records of customer interactions.
- Collaborate with the marketing team to ensure campaign goals are achieved.
- Deliver a high standard of customer service at all times.

**Requirements**:

- Strong communication and interpersonal skills.
- Positive attitude and willingness to learn.
- Ability to handle calls in a professional and courteous manner.
- Organisational skills and attention to detail.
- No prior experience required - full training will be provided.

**Why Join Us?**
- Hands-on training and ongoing support.
- Opportunities for career progression within marketing and customer service.
- A supportive, team-oriented work environment.

Pay: From £30,000.00 per year

**Benefits**:

- Additional leave
- Bereavement leave
- Company events
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- On-site parking
- Sabbatical
- Sick pay

Work Location: In person



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