Customer Service Advisor
7 hours ago
Automotive Customer Service Advisor needed in Basingstoke
We are working with a Main Car Dealership in the Basingstoke area of Hampshire who are actively looking for a Customer Service Advisor to join their friendly team.
No Automotive experience necessary though would be beneficial. Strong Customer Service background essential
Job Role - Motor Vehicle Customer Service Advisor
Salary is £25,200 plus £4800 bonus
Monday to Friday 8am to 6pm plus every other Saturday 8am until 1pm
Customer Service Advisor Duties include:
- Ensuring customers are aware of service and repair work required to their vehicles in a professional manner
- Advise on estimated costs of repairs and work to be undertaken
- Sell additional products as appropriate to customers’ needs
- Advise on timescales and collection arrangements
- Produce job cards on in-house computer system
- Update customer and vehicle records
- Document all warranty work in accordance with manufacturer policy
- Preparation and completion of invoices
For this Customer Service Advisor position you will have:
- Previous experience within Customer Service is essential
- Enthusiastic and passionate about the motor trade
- Full driving licence
- Excellent communication skills
- Excellent Customer Service skills
As a Customer Service Advisor you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
In particular my client is looking for some one with strong customer service skills who has excellent customer rapport and can deliver great CSI results, along with being confident with up-sell opportunities.
If you are looking to build your career as a Customer Service Advisor, this company can offer you genuine career opportunities in an excellent working environment with fully funded training.
I look forward to hearing from you with regards to the Customer Service Advisor role in Basingstoke, Hampshire, which is within the motor trade.
Contact: Andy at Jago Consultants
Not the right position for you? please visit our website for full list of vacancies. Do you know someone who might be right for this position? Refer a friend or colleague, and earn yourself a referral fee. Please see our website for more details.
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00-£30,000.00 per year
Work Location: One location
Reference ID: 8602as
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