Customer Service Representative
2 days ago
*Job Summary*
(This is a Self Employed Role for now)
*Responsibilities*
- Greet visitors and clients warmly on the phone, providing them with necessary information and assistance passing them over to the Operation's Manager
- Manage incoming calls, directing them to the appropriate personnel while maintaining excellent phone etiquette.
- Perform data entry tasks accurately, ensuring that all information is up-to-date in our systems.
- Organize and maintain office files, both physical and electronic, to ensure easy access to information.
- Assist with basic bookkeeping tasks using Spreadsheets
- Support other administrative functions as required, including correspondence preparation and clerical duties.
- Maintain a clean and orderly reception area to create a professional atmosphere.
*Qualifications*
- Proven experience as a receptionist or in an administrative role is essential with reference's
- Proficient in using computerized office equipment and software, particularly Google Sheets and XLS
- Strong organizational skills with the ability to manage multiple tasks simultaneously.
- Excellent English and written communication skills.
- Attention to detail with a commitment to accuracy in data entry and documentation.
- Ability to work independently under pressure while also being a collaborative team player.
- A positive attitude and professional demeanour are essential for this role.
**Job Type**: Part-time
Pay: £11.44 per hour
Expected hours: 16 per week
Additional pay:
- Signing bonus
**Benefits**:
- Flexitime
- Transport links
Schedule:
- Day shift
Application question(s):
- must have experience in Cold Calling Customers & if so how many years experience
**Experience**:
- Clerical experience: 3 years (required)
- Phone etiquette: 3 years (required)
- Organisational skills: 3 years (required)
- Data entry: 3 years (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: The office is not complete yet so we are looking at the next 3 to 4 weeks start now.
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