1st/2nd Line Support

1st / 2nd Line IT Support Engineer (Internal Systems) About the Role We are looking for a proactive and service-driven 1st / 2nd Line IT Support Engineer to join our internal IT team within a fast-paced MSP environment. Unlike a traditional MSP support role, this position focuses exclusively on supporting our own internal staff, systems, applications, and...

**IT Helpdesk - 1st and 2nd Line| St Albans | Full Time | £24,000 to £28,000 per annum depending upon qualifications and experience** - Have you got what it takes to become a valued member of our team? Can you help us provide a more inclusive and personal service to new and established Primary School Clients? Are you a self-motivated, focused individual...

2nd line Service Desk Engineer Location: Cambridge **Salary**: £25,000 - £30,000 Remote - Two days a month onsite - Guide and support 1st liners and field service engineers to help mentor the more junior members - Escalate to 3rd line where necessary - Support both hardware and software technologies across the business - Manage Client expectations when...

1st Line Support Engineer required - based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are commited in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business wouldexpect from an internal IT Team. **Position Overview** - Responding to Client Tickets within a 15...

2nd Line Support Analyst required - based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are committed in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business wouldexpect from an internal IT Team. Position Overview - Responding to client tickets within a 15 minute...

Job OverviewWe are seeking a dedicated and skilled 1st Line Support Engineer to join our dynamic IT support team. In this role, you will be the first point of contact for users experiencing technical issues, providing essential support and troubleshooting services. Your expertise in computer networking, software troubleshooting, and customer service will be...

Role Summary VetPlus have an exciting opportunity for a hard-working 2nd Line Helpdesk Technician to join our expanding IT department. Main Duties Provide an escalation route for the 1st Line Helpdesk Technicians. Provide mentoring and training to the junior members of the team. Triaging ticket allocation on the ticketing system. Creating, monitoring,...

Junior IT Support Engineer (1st Line) Location: St Ives, Cambridgeshire Type: Permanent, Full-Time Hours: Monday-Friday, 8:30am-5:00pm Salary: £25,400p/a We're a friendly, growing IT support team looking for someone at the early stage of their IT career. If you have IT qualifications or basic IT working experience this would still be a role for you and a...

1st line Support Engineer Location: St Ives, Cambridgeshire Permanent role Standard office hours salary: £27,000-£28,000. Will go up to £30,000p/a for the perfect candidate A close-knit, smaller growing IT support team looking for someone with at least one year of hands-on experience providing technical support to businesses. If you re someone who enjoys...

**£27,117 | PERSONAL DEVELOPMENT AND TRAINING | GREAT BENEFITS** Are you an experienced IT Support Analyst looking for a new and challenging role within one of the South West’s largest companies? Are you passionate about playing a meaningful role whilst helping, supporting, and building relationships with colleagues aroundthe business? If so the role of...