2nd Line Help Desk Engineer

2nd line Service Desk Engineer Location: Cambridge **Salary**: £25,000 - £30,000 Remote - Two days a month onsite - Guide and support 1st liners and field service engineers to help mentor the more junior members - Escalate to 3rd line where necessary - Support both hardware and software technologies across the business - Manage Client expectations when...

An opportunity has arisen for an IT Support Engineer to join my client's growing team - In this role you will provide fantastic 2nd line IT support for onsite & remote end-users, resolving user issues & troubleshooting. If you have previous experience of working within an IT Service Desk environment with knowledge of modern operating systems, e.g. Windows...

**2nd Line Support Engineer** Lorien are currently looking for a 2nd Line Support Engineer to work for a managed service based in St Ives, Cambridgeshire on a permanent basis. Responsible for providing technical IT support to both internal and external customers. - To handle escalations from 2nd Line Support according to the company's escalations process -...

**1st line Service Desk Engineer - Cloud MSP** **St Ives, Cambridgeshire** **to £20-25 + Bens** **Looking for career progression? Fast paced Cloud MSP multi client customer facing environment?** **If you have basic O365 and AD skills and want to learn more, this role could be for you.** **Skills: - ** **MS Exchange, Office 365, VPN, Virtualisation,...

**£27,117 | PERSONAL DEVELOPMENT AND TRAINING | GREAT BENEFITS** Are you an experienced IT Support Analyst looking for a new and challenging role within one of the South West’s largest companies? Are you passionate about playing a meaningful role whilst helping, supporting, and building relationships with colleagues aroundthe business? If so the role of...

**2nd Line Support Engineer** We are an IT Managed Services Provider with a focus on providing the best IT support to both small and medium-sized businesses throughout the UK and businesses in America, Canada, China, Australia and New Zealand. - Salary - £30,000-£36,000 - Location - St Helens office & Hybrid - UK based ONLY - Skills - Microsoft...

2nd Line Support Engineer An exciting opportunity has arisen for a 2nd Line Support Engineer to join a fantastic team based in St Helens. This will be a hybrid role. This is a great step for someone looking to join a company with a view to progression in their career. You will be supporting and offering a solution thought pattern to achieving a solution to...

Service Desk Analyst | 1st Line Support | Central Bristol / Hybrid | £27,000 - £30,000 We are looking for a Service Desk Analyst to join a well established team supporting 1st line support with 2nd line support as well. This business has a clear path for someone joining to move from Service Desk to Desktop or Network. - You will be working in a busy...

Our MSP client is seeking a reliable and professional Deskside Support Engineer to be based on-site with one of our government-sector clients in Lytham. This position requires a high level of customer service, technical competence, and professionalism, as you will be supporting end users in a secure and fast-paced environment.Key ResponsibilitiesProvide...

**IT Helpdesk - 1st and 2nd Line| St Albans | Full Time | £24,000 to £28,000 per annum depending upon qualifications and experience** - Have you got what it takes to become a valued member of our team? Can you help us provide a more inclusive and personal service to new and established Primary School Clients? Are you a self-motivated, focused individual...