1st Line Support Analyst

2nd Line Support Analyst required - based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are committed in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business wouldexpect from an internal IT Team. Position Overview - Responding to client tickets within a 15 minute...

Job Description1st Line Support Engineer required – based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are commited in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business would expect from an internal IT Team.  Position Overview Responding to Client Tickets...

**Overview of the role**: Provide first line duties as the initial contact point for all BP, End User, Customer and supplier interactions Operate as part of a team within the wider Sicon Support function covering the business operating hours of Monday to Friday 09:00 - 17:00; Case Logging, prioritisation and categorisation, Report distribution, Resource...

Job Description2nd Line Support Analyst required – based in their office in Bury St Edmonds. Our client is a UK based IT organisation who are committed in providing high quality IT Support to clients & End Users. The aim is to provide the level of support a business would expect from an internal IT Team.  Position Overview Responding to client tickets...

**Service Desk Support Analyst** **Role purpose**: We have an exciting opportunity for an experienced Service Desk Analyst to join our fast-paced Support Services team in Greene King. Based at our Bury St Edmunds office, working within a team of 11, reporting into the 1st Line Service Desk Team Leader.**Key responsibilities**: - Support builds and repair...

**1ST/2ND LINE IT SUPPORT (MSP EXPERIENCE) - £160-£240/DAY - 3 MONTH CONTRACT - HYBRID 1 DAY PER WEEK IN OFFICE IN ST ALBANS - INSIDE IR35** I am currently working with a leading Managed Service Provider who are looking for two immediate 1st/2nd Line IT Support resources to join their team of support engineers. They look for friendly and personable...

Job OverviewWe are seeking a dedicated and skilled 1st Line Support Engineer to join our dynamic IT support team. In this role, you will be the first point of contact for users experiencing technical issues, providing essential support and troubleshooting services. Your expertise in computer networking, software troubleshooting, and customer service will be...

1st / 2nd Line IT Support Engineer (Internal Systems) About the Role We are looking for a proactive and service-driven 1st / 2nd Line IT Support Engineer to join our internal IT team within a fast-paced MSP environment. Unlike a traditional MSP support role, this position focuses exclusively on supporting our own internal staff, systems, applications, and...

**2nd Line Service Desk Analyst** **Role purpose**: We have an exciting opportunity for an experienced Service Desk Analyst to join our fast-paced Support Services team in Greene King. Based at our Bury St Edmunds office, you will be working within a team of 11, reporting into the Service Desk Team Leader.**Key responsibilities**: - Support builds and...

Are you an experienced 1st Line Support Engineer looking to start something new asap? Do you like the idea of being given the flexibility to work in a hybrid role? My client are a passionate and fast-growing UK based Telecoms company who continue to go from strength to strength. They are looking for an experienced 1st Line Support Engineer to complete a 3...