Admin Assistant Restaurant Operations

**Restaurant**: Patri Artisan Street Food & Drinks
**Location**: Northfields, Hammersmith, Acton and Southall
**Reports to**: General Manager / Head Office
**Type**: Full-Time

**Our Story**

At **Patri**, we bring the spirit of India’s bustling streets and railway journeys to London. Every dish tells a story, inspired by the flavours of Old Delhi, the spice bazaars, and the great rail kitchens of India. But behind our colourful menu and warm hospitality lies a disciplined engine of **operations, organisation, and creativity**.

We are now looking for an **Admin Assistant** who can not only support our **day-to-day operations, food safety, and accounts**, but also help us **optimise menus, streamline deliveries, and coordinate with our social media team** to keep our community engaged and our sales growing.

**Role Overview**

The **Admin Assistant** is the heart of our restaurant’s back office. You will manage everything from **compliance and accounts** to **daily tiffin orders and customer renewals**, while also playing a role in **menu optimisation and event promotions**.

This is a hands-on, dynamic role where **organisation meets creativity**.

**Key Responsibilities**

**Food Safety & Compliance**
- Maintain and update **HACCP / SFBB logs** (temperatures, cleaning schedules, food safety records).
- Keep staff allergen, hygiene training, and certification records up to date.
- Support **EHO inspections and audits**, ensuring compliance at all times.

**Accounts & Administration**
- Process **supplier invoices, petty cash, and daily expenses**.
- Reconcile **customer payments (bank, card, cash, subscriptions)**.
- Support with **sales, COGS, and wastage reporting**.

**Order & Delivery Management**
- Print and distribute **daily tiffin and delivery orders** to the kitchen.
- Organise **driver routes** and ensure timely dispatch.
- Monitor customer subscriptions and handle **renewals & reminders**.

**Purchasing & Food Control**
- Raise and track **purchase orders** with suppliers.
- Check supplier deliveries against invoices and highlight discrepancies.
- Assist with **stock reports, recipe costing, and wastage tracking**.

**Menu Optimisation & Sales Support**
- Assist management in **menu costing, GP tracking, and seasonal updates**.
- Work with the kitchen to maintain **accurate recipe and portion controls**.
- Coordinate with the **social media & marketing team** to promote new menu items, offers, and special events.
- Support planning for **restaurant promotions, themed nights, and festivals**.

**Skills & Experience Required**
- Previous admin/operations experience in **hospitality, food service, or delivery kitchens**.
- Understanding of **food safety (HACCP/SFBB)**.
- Competent in **Excel / Google Sheets** (essential).
- Familiar with **POS / delivery order platforms** (advantageous).
- Organised, detail-oriented, with **good communication skills**.
- Interest in **food, menus, and customer experience**.

**What We Offer**
- Competitive salary & benefits.
- Staff meals and dining discounts.
- Training in food safety, accounts, and digital tools.
- Career growth into **restaurant operations, events, or marketing management**.

**Job Hours**
- Minimum **45 hours per week**, including evenings and weekends by mutual agreement as required by the business.
- Flexibility is essential during busy trading periods, events, and festivals.

**Eligibility**
- Applicants must have the **legal right to work in the UK**.
- We do not provide visa sponsorship for this role.

Pay: £28,420.00-£31,800.00 per year

**Benefits**:

- Employee discount

**Language**:

- English (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person