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Restaurant Floor Manager

2 weeks ago

London, Greater London, United Kingdom Oita Restaurant Full time £35,000 - £39,800 per year

Oita, Japanese Restaurant is recruiting experienced and professional Restaurant Floor Manager for to assists in coordinating all Front of House operations.

We currently don't have a floor manager in place, and the operation needs someone who can step in, take full control, and bring structure, direction, and accountability. We're looking for a strong leader - someone with a clear vision, strong character, and the ability to set and enforce standards from day one.

You must know exactly why you're joining: to fix, improve, and lead. You will have full support from senior management, but this role requires someone confident, hands-on, and committed to delivering real change.

Main Responsibilities

  • Identify and improve underperforming areas to elevate the restaurant to the next level as we're focused on growth
  • Oversee and supervise all Front of House operations with a hands-on leadership approach
  • Carry out key administrative functions, including basic HR tasks, payroll coordination, and managing delivery platforms
  • Lead recruitment, hiring, and onboarding of new team members
  • Maintain accurate operational logs and monitor financial performance closely
  • Manage stock control, ordering, and supplier coordination
  • Ensure the venue consistently meets all health and safety compliance standards
  • Respond to guest feedback and complaints promptly and professionally
  • Motivate, support, and guide the team to maintain consistently high service standards
  • Assist in organising and delivering occasional events held at the venue, such as private parties or celebrations

Ideal Candidate Will Have

  • At least 2 years' experience in a similar hospitality management role
  • One or more references from previous employers
  • Strong character with an open mind, clear vision, and business focus - you understand your role is to lead, perform, and drive results
  • A hands-on approach with attention to detail and problem-solving abilities
  • Strong organisational skills and the ability to handle multiple priorities
  • Strict but fair leadership style - respectful, consistent, and confident
  • Excellent communicator with the ability to clearly pass on expectations and motivate the team
  • Flexibility to work evenings, weekends, and peak periods
  • Good working knowledge of Microsoft Office (Word and Excel)

What We Offer

  • Competitive package: £35,000 salary + £4,800 service charge (48 hours/week) - for the right person who delivers results and drives progress, there's clear opportunity to grow with us. When the operation thrives, so do you.
  • Internal growth and promotion opportunities.
  • A positive and inclusive team culture.
  • Staff discounts on food and drinks.
  • Ongoing support and training to grow your career.