2nd Line Service Desk Analyst

2 weeks ago


Crewe, United Kingdom Lucid Support Services Ltd Full time

A role has arisen for a 2nd Line Support Engineer to assist with a 6 month rolling contract based in Crewe.
- Active Directory administration
- O365 & Cloud Mailbox Administration
- Citrix administration
- MDM Experience (Intune)
- Microsoft Operating Systems (Win7, 10)
- Microsoft Office Suite
- Password resets
- Out of Office set on user Phones & Mailbox's
- Responding to Tickets Raised (BMC Remedy)
- Excellent communicator
- Good team player

1 weekend will need to be worked on a 5 week rotation.

Due to my customer being a small business they are exempt from determining the IR35 status of this role, meaning the successful engineer will be able to use a LTD business if they so please.



  • Crewe, United Kingdom OCC Computer Personnel Full time

    IT Service Desk Analyst/Helpdesk/1st line/1st level - Crewe - up to £25k My successful client is recruiting an IT Service Desk Analyst to our Service Desk team. This position will be a front-line role, dealing directly with internal customers from across the business Daily tasks - Prioritising support calls and allocating them to the relevant technical...


  • Crewe, United Kingdom OCC Computer Personnel Full time

    **IT Service Desk analyst/1st line Support/1st level support/Helpdesk - up to £25k - Crewe** **Excellent opportunity to join a successful Global company** Working on the front line, dealing with internal customers **What will you be doing as Service Desk Analyst** Prioritising support calls and allocating them to the relevant technical support...


  • Crewe, United Kingdom ExamWorksUK Full time

    Here at Kindertons we are looking for a Second Line IT Technician - to join our busy team ! 2nd line contact for all Kindertons employees via the Group IT Service Desk, telephone and face to face. You will need; Good operational knowledge of Microsoft Office (2010, 2013, 2016) & Windows (7,8,10) Extensive knowledge of Office 365 Active Directory...


  • Crewe, United Kingdom Adecco Full time

    1st/2nd Line IT Support Specialist Contract Opportunity! Contract Type: Contract until 31st March 2026Start Date: ASAPDay rate: £150 - £200 per dayOnsite working: 5 days per week on-site required Are you a tech-savvy individual with a passion for helping others? Do you thrive in a delivering 1st and 2nd line IT Service Delivery and Support where your...


  • Crewe, United Kingdom Appcastenterprise Full time

    **Looking for your next move in the Dee Set Group?** **Here at the Dee Set Group, we truly believe that embracing technology and change is the way to drive excellence and efficiency across our group of businesses.** **Purpose of your role**: You will provide day to day support of the company's systems and end users both office based and remote. Supporting...


  • Crewe, United Kingdom AO Full time

    A leading British retailer in Crewe is seeking a seasoned 2nd Line Support Engineer to join their team. The ideal candidate will have strong knowledge of Windows and Apple operating systems, experience with Microsoft 365, and excellent customer service skills. Responsibilities include managing escalations, maintaining application systems, and providing...

  • Service Desk

    1 week ago


    Crewe, United Kingdom Uniting People Full time

    Service Desk Engineer Role Overview **Responsibilities -** Service Desk - Ensuring the Service Desk calls are always promptly answered and handled appropriately. - Triaging inbound issues and performing all troubleshooting to the point of resolution or escalation. - Maintaining configurations and client details. - Maintaining a good relationship with...


  • Crewe, United Kingdom AO Full time

    A leading technology firm in Crewe is looking for an IT Site Support Engineer to deliver 2nd line support to over 2,000 users. The ideal candidate will have strong knowledge of Windows, experience with macOS, and be skilled in networking. Responsibilities include resolving technical issues and supporting application systems. This full-time position offers 25...


  • Crewe, United Kingdom Radius Payment Solutions Full time

    **Heard of us?** We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable **mobility**, **connectivity** and **technology** solutions. We support our customers with a range of products and services to meet their needs. Since 1990 our ambition has never wavered. From...


  • Crewe, United Kingdom Radius Payment Solutions Full time

    **Location**: Crewe (CW1 6BD, 10-15 min walk from Crewe train station) **Job Type**: Full Time **Salary**:Competitive Radius Payment Solutions is a diversified supplier of fuel cards, vehicle-tracking, telecoms, insurance and other key business services to companies of all sizes worldwide. We are a successful, fast-growing global company with offices...