Second Line Service Desk

5 days ago


Crewe, United Kingdom ExamWorksUK Full time

Here at Kindertons we are looking for a Second Line IT Technician - to join our busy team

2nd line contact for all Kindertons employees via the Group IT Service Desk, telephone and face to face.

You will need;
Good operational knowledge of Microsoft Office (2010, 2013, 2016) & Windows (7,8,10)

Extensive knowledge of Office 365

Active Directory administration experience

Good knowledge of asset management

Several years desktop support experience in a Windows environment working to SLA’s

General networking and fault-finding experience

We can offer you

Great Salary and Benefits package

Company Pension

30 days holiday - including bank holidays

Great place to work

onsite parking

We are a disability confident employer

IND2

**Job Types**: Full-time, Permanent

**Salary**: £24,000.00 per year

**Benefits**:

- Discounted or free food
- On-site parking
Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)
**Experience**:

- IT Support: 1 year (preferred)
- Customer service: 1 year (preferred)



  • Crewe, United Kingdom OCC Computer Personnel Full time

    IT Service Desk Analyst/Helpdesk/1st line/1st level - Crewe - up to £25k My successful client is recruiting an IT Service Desk Analyst to our Service Desk team. This position will be a front-line role, dealing directly with internal customers from across the business Daily tasks - Prioritising support calls and allocating them to the relevant technical...


  • Crewe, United Kingdom OCC Computer Personnel Full time

    **IT Service Desk analyst/1st line Support/1st level support/Helpdesk - up to £25k - Crewe** **Excellent opportunity to join a successful Global company** Working on the front line, dealing with internal customers **What will you be doing as Service Desk Analyst** Prioritising support calls and allocating them to the relevant technical support...


  • Crewe, United Kingdom Radius Payment Solutions Full time

    **Location**: Crewe (CW1 6BD, 10-15 min walk from Crewe train station) **Job Type**: Full Time **Salary**:Competitive Radius Payment Solutions is a diversified supplier of fuel cards, vehicle-tracking, telecoms, insurance and other key business services to companies of all sizes worldwide. We are a successful, fast-growing global company with offices...

  • Service Desk

    7 days ago


    Crewe, United Kingdom Uniting People Full time

    Service Desk Engineer Role Overview **Responsibilities -** Service Desk - Ensuring the Service Desk calls are always promptly answered and handled appropriately. - Triaging inbound issues and performing all troubleshooting to the point of resolution or escalation. - Maintaining configurations and client details. - Maintaining a good relationship with...


  • Crewe, United Kingdom Appcastenterprise Full time

    **Looking for your next move in the Dee Set Group?** **Here at the Dee Set Group, we truly believe that embracing technology and change is the way to drive excellence and efficiency across our group of businesses.** **Purpose of your role**: You will provide day to day support of the company's systems and end users both office based and remote. Supporting...


  • Crewe CW ZD, United Kingdom Insurance Mobility Solutions (IMS) Full time

    About IMSIMS Ltd is a leading mobile telematics company serving the insurance industry, providing data source-agnostic solutions through our IMS platforms. Our technology enables insurers to collect driving data cost-effectively while helping customers improve their driving behavior and reduce risk.Job Purpose:The Customer Service Desk Technician is...


  • Crewe, United Kingdom Radius Full time

    IT Service Desk Administrator At Radius, we’ve been helping businesses grow for over 35 years. From our origins as a fuel card provider, we’ve evolved into a global business services provider operating in 19 countries across five continents. Our mission is to help companies of all sizes adapt to change and seize new opportunities. We’re proud to offer...

  • Service Desk Rep

    5 days ago


    Crewe, United Kingdom Lumen Full time

    About Lumen The Role Based out of our Crewe office, you will be working as part of a team within the EMEA Service Desk function supporting Lumen’s corporate technology customers who consume a diverse range of products from Lumen’s Global Portfolio. The Main Responsibilities Be able to evidence strong customer service skills and the ability to...


  • Crewe, United Kingdom Radius Full time

    A global business services provider is seeking an IT Service Desk Administrator in Crewe. This office-based role involves coordinating user system management, procurement, and supplier management. Ideal for those looking to kick-start their IT careers, the position requires strong communication and analytical skills, along with the ability to thrive in a...

  • Service Desk Engineer

    2 weeks ago


    Crewe, United Kingdom Block Solutions Ltd Full time

    **About Block** We are an IT innovation business, offering expert consultancy, business transformation and managed services that empower clients to do great things. We’re passionate and enthusiastic about what we do, and we use our expertise along with our technical capabilitywork in partnership with our clients to help increase productivity, accelerate...