Scheduling Assistant

2 weeks ago


Shepperton, United Kingdom Mullen property services Full time

Mullen Property Services is a family run construction company based in Shepperton, Surrey. We are rapidly growing across our reactive & planned maintenance sector and are seeking an individual to join this team. We are offering an excellent career progression, a fantastic working environment and an opportunity to improve your skill set.

You will need to be a fantastic communicator, ambitious, driven and incredibly motivated.
You must be skilled in delivering multiple tasks simultaneously, with a flair for organisation and prioritisation.

**Key Responsibilities**

Great telephone manner when answering the phone to internal staff and customers

Ability to keep accurate and detailed records in what can be a fast-paced environments

Ability to understand and prioritise tasks

Ability to think outside the box

Scheduling internal and external engineers ensuring they are used in the most cost-effective way and deliver on Customer Promises and meet Service Level Agreements.

Ability to update in house CRM system and maintain accurate records

Ensuring customer satisfaction, productivity, planning, scheduling and KPI compliance is delivered in line with business expectations.

Responsibility to maintain an up-to-date contact directory of subcontract engineers

Working closely with trade supervisors ensuring all records are up to date and engineers are scheduled in accordance with work requirements, which can change at short notice.

Ensuring engineers scheduled supply all updates, photos, and any financial receipts upon completion of their work

**Key Personal Attributes/Skills**

You will be methodical, diligent and have a high level of attention to detail

Experience of working in a fast-paced and energetic environment

Ability to communicate at all levels

Be able to work on your own initiative

Understands the importance of deadlines and works with the team as to help achieve them

40 Hours per week

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift

**Experience**:

- Property Management: 1 year (preferred)
- Customer service: 2 years (preferred)

Work Location: One location



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