Outbound Sales Specialist

2 weeks ago

Sidcup, Greater London, United Kingdom House Of Willow Alexander Full time £26,000 - £30,000 per year

Outbound Partnerships Executive (B2B & Commercial Growth)

Entry–Mid Level | Full-time | Based South-East London - Sidcup

Core Purpose

To generate new business opportunities for 
The House of Willow Alexander
 by:


• Building relationships with estate agents, property managers, and developers to secure recurring maintenance contracts and client referrals.


• Targeting commercial properties, hospitality venues, and retail spaces for cleaning, gardening, and facilities subscriptions.


• Promoting 
HoWA+ for Business
 — the B2B carbon-offset and staff-benefit membership scheme.


• Supporting the Sales Manager with call-backs, quotes, and upselling subscription packages.

This role keeps the 
pipeline warm and human
 — the voice of the House in new markets.

Key Responsibilities

1. Outreach & Lead Generation


• Contact estate agents, property managers, and housing associations to present House of Willow Alexander services.


• Build a weekly contact pipeline (50–80 quality calls/emails per day).


• Research and identify local commercial properties with maintenance contracts up for renewal.


• Record all interactions in or CRM and follow up systematically.

2. B2B Sales Support


• Call back inbound leads


• Convert quotes into booked jobs by communicating membership and subscription benefits.


• Prepare proposals and mini-pitches for small business packages (garden, cleaning, handyman).

3. HoWA+ for Business Upselling


• Approach SMEs, creative agencies, and hospitality groups with the 
carbon-offset membership
 as a CSR benefit.


• Present how companies can use HoWA+ to:

o Offset their workforce's home carbon footprint.

o Provide discounted House services to employees.

o Report collective impact for ESG statements.


• Coordinate with the Head of Partnerships on pilot corporate sign-ups.

4. Account Development


• Maintain relationships with agents and partners; ensure repeat referrals.


• Track commercial clients for upgrade opportunities (e.g., from ad-hoc to subscription).


• Feed market insights back to Sales & Marketing for campaign refinement.

5. Brand Representation


• Represent the House in tone and presentation — polite, informed, and grounded in sustainability values.


• Uphold the aesthetic and cultural integrity of the brand in every interaction.

Experience & Attributes


• 1–2 years in outbound sales, telesales, or agency partnerships.


• Confident phone manner and strong written communication.


• Organised and target-driven but naturally warm in conversation.


• Interest in design, sustainability, or property sectors.


• Able to articulate both 
practical services
 and 
ethical value propositions.

Success Metrics


• Weekly outreach volume & conversion rate.


• Number of new B2B accounts or agency partnerships signed.


• Value of commercial contracts booked.


• Number of HoWA+ Business memberships activated.


• Qualitative feedback from clients and Sales Manager.

Reporting Structure

Reports to: 
Sales Manager / Head of Commercial Partnerships

Collaborates with: Marketing, Operations, and Membership teams.

Supported by: Service Scheduling Coordinator and Design/Brand for collateral.

Salary & Incentive Benchmark (South-East London)


• Base: 
£26,000–£30,000 - performance bonus tbc


• Tools: CRM access, phone, and digital pitch pack.

Why This Role Matters

This position creates the connective tissue between 
The House's consumer reputation
 and 
its commercial scale.

It humanises the brand to estate agents, developers, and business owners — expanding the ecosystem and seeding the next wave of HoWA+ adoption.

The Outbound Partnerships Executive is how the House reaches the street — taking culture, care, and carbon intelligence to every door.

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