Inbound Sales Specialist

1 week ago

Sidcup, Greater London, United Kingdom Willow Alexander Gardens Full time £33,000 - £37,000 per year

Location:

South-East London -Sidcup

Office based

Salary:

£33,000 – £37,000 

About the Role

We're looking for a fast-thinking, high-energy inbound sales specialist to take charge of our inbound service enquiries — garden maintenance, landscaping, cleaning, and other home services under the House of Willow Alexander brand.

You'll be the person who turns daily demand into booked revenue, building a clean, visible sales pipeline and ensuring no lead is ever missed. This is both a 
doing
 and 
building
 role: you'll handle calls, shape systems, and develop the small team that follows.

What You'll Do


• Respond instantly to new leads, quote and book live into the diary.


• Track every enquiry across channels (phone, Checkatrade, web, WhatsApp).


• Manage our CRM tools , ServiceOS) so every lead is visible and followed up.


• Implement daily and weekly booking targets and measure performance.


• Support the CEO and MD with sales reporting and forecast accuracy.


• Train and coach future sales hires once the system is stable.


• Collaborate with operations to ensure every booked job is confirmed, paid and delivered.

You'll Be Right For This If You:


• Have 2–5 years of inbound sales experience (service, trades, property, or home-care sectors).


• Are confident on the phone and love converting interest into action.


• Can work with light structure — you'll be setting up the rhythm, not waiting for it.


• Are familiar with tools like , Jobber, Payaca, or similar systems.


• Want a role that mixes frontline booking with leadership and process design.

Why This Role Matters

We already have huge inbound demand. What we need is someone to bring rhythm and ownership to it — to make sure every lead is answered, logged, quoted and booked. You'll be the bridge between marketing, service operations and revenue.

This is a perfect role for someone who's been a top-performing salesperson in a smaller service business and is now ready to 
build their own department
.

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