Patient Services Administrator

2 weeks ago

Wimborne BH NL, United Kingdom Walford Mill Medical Centre Full time £65,000 - £66,000 per year

Patient Services Administrator - 19 hours per week

Applicants must be available to work between the hours of 7.45am and 8pm with notice. The hours for this position are Monday and Wednesday 8am to 6.30pm.

Walford Mill Medical Centre in Wimborne is looking for a Patient Services Administrator to join our team. We are a forward thinking Practice who work closely with our Primary Care Network to develop and shape services. Our Patient Services Team act as Care Navigators ensuring patients access the most appropriate service in the first instance. They ensure all communications are dealt with efficiently and administrative processes are embedded and standards maintained.

This is a varied role which includes administrative support to our clinical team, face to face and telephone patient interaction, data management and general practice administration. The successful applicant will be adaptable in the modern world of primary care, an excellent multitasker, have good customer service skills and good IT skills. Flexibility to cover holidays and sickness is essential. We do open some Saturdays and two weekdays until 8pm. Experience in this type of role is preferable however, we will be happy to provide full training to the right applicant. Car parking is available on site, 5 weeks annual leave plus bank holidays and access to the NHS pension scheme available.

We are a small supportive and caring team with a shared purpose to maintain a high standard of care to our patients and our staff.

If you have any questions, please contact our Practice Business Manager, Sarah Faulkner by email

Job Types: Part-time, Permanent

Pay: £12.75 per hour

Work Location: In person

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