Patient Services Coordinator

2 days ago

Ringwood BH, United Kingdom Cornerways Medical Centre Full time £24,504 - £29,704 per year

Job Summary

We are seeking a dedicated Patient Services Coordinator to join our healthcare team. The successful candidate will play a vital role in ensuring smooth patient interactions, managing appointments, and supporting administrative functions within the practice. This role offers an excellent opportunity for individuals with office and administrative experience to contribute to high-quality patient care in a professional environment. The position is paid and suitable for those who are organised, personable, and committed to delivering exceptional service.

Duties

  • Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
  • Manage patient appointments, including scheduling, rescheduling, and confirming bookings via phone or electronic systems.
  • Maintain accurate and up-to-date patient records in compliance with data protection regulations.
  • Handle incoming calls, respond to enquiries, and direct messages appropriately.
  • Coordinate with healthcare professionals to facilitate smooth clinic operations.
  • Support the collection of patient information and ensure all necessary documentation is completed accurately.
  • Ensure the waiting area remains tidy and comfortable for patients.
  • Uphold confidentiality and privacy standards at all times in line with healthcare regulations.

Skills

  • Proven office experience with strong organisational skills.
  • Previous administrative experience within a healthcare or similar setting is highly desirable.
  • Excellent communication skills, both written and verbal, with a friendly and professional manner.
  • Proficiency in using office software such as MS Office (Word, Excel, Outlook).
  • Ability to multitask efficiently whilst maintaining attention to detail.
  • Strong organisational skills with the ability to prioritise tasks effectively.
  • Empathetic approach towards patients and colleagues alike.

This role offers an engaging environment where your organisational talents can make a meaningful difference in patient care delivery. We welcome applications from motivated individuals eager to contribute their skills within a supportive team setting.

24 hours per week:

  • Mon - 8am to 1pm and 2pm to 6pm
  • Tues - DAY OFF
  • Weds - 8am to 1pm
  • Thurs - 2pm to 8pm
  • Fri - 2pm to 6pm

When working until 8pm, the hourly rate from 6.30pm to 8pm will be paid at time and a half. The rate of pay will be reviewed on an annual basis. Please note you will also need to provide acceptable evidence of your vaccination status or exemption.

Previous applicants need not apply.

Interviews - Tuesday 2nd December

Job Type: Part-time

Pay: £12.21 per hour

Expected hours: 24 per week

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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