Engagement Learner and Course Co-Ordinator

1 week ago

York, York City, United Kingdom City of York Council Full time £25,000 - £40,000 per year

York Learning, City of York Council's community education provider, are looking for the next piece of their Operations jigsaw. Our Operations team are the administration glue that allows our range of accredited and non-accredited provision to be delivered to our learners. This role would have a focus within two key aspects of our delivery – our work with ESOL learners and our work with learners looking to develop their digital skills and confidence.

Our ideal candidate has experience of working with learners who do not speak English as their first language, either lived experience or worked experience of community education/further education and has a high standard of digital skill, either holding L3 digital qualifications or is prepared to work towards those and can demonstrate good data manipulation using databases, spreadsheets etc. The role involves working across multiple teams and being able to juggle different deadlines so experience of this again is what the ideal candidate will bring as our service is constantly evolving and flexing due to the demands of the community we serve. This is a job where you will be kept busy Come and work with a team dedicated to making a difference for the people of York, a team who are looking to help people take the next step on their journey and a team part of an Ofsted rated Good provider.

The role is fixed term at the moment due to specific project funding but this may change in the future. If you feel you've got what it takes to hit the ground running and become a key part of our Operations team, we'd love to hear from you.

This role is suitable as a job sharing position.

The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health & Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning & Development. In addition we also offer a growing range of discounts, rewards and savings.

As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it.

If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application.

Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team.

City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.

For further information or an informal discussion please contact Kim Simpson at or on

Closing date: Thursday 11 December 2025 at 12 midnight

Interview date: Monday 22 December 2025

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