LAB Corporate and Internal Communications Senior Manager

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

You will lead corporate and internal communications for BCG from London and help drive best practice across our wider London-Amsterdam-Brussels 'system', responsible for delivering our internal and corporate messaging and activations.

You will lead on strategy advisory, planning and execution of LAB's internal communications and employee engagement programme, including executive comms for our London-based leadership. This is a critical role shaping our corporate messaging and culture across our three LAB offices. As a proven quick thinker and exemplary communicator, you will cut through complexity to create informative and impactful content and experiences. Act as a trusted partner to senior leadership, providing insights and recommendations on sensitive business-critical matters.

You will provide positioning and strategic advice to over 100 Managing Directors and Partners (MDPs) and their teams across ~20 Practice Areas (PAs). Working with the LAB M&C SD, PR teams and LAB/global leadership, you will support the continued growth of BCG in the region by nurturing and protecting an outstanding brand and continuing to raise the bar for both the impact and operations of PR across LAB.

You will:

Strategic advisory - be a trusted advisor to Senior Leadership on sensitive and business critical matters. Advise and enable our leaders (LAB Management Team, System Leader, Office leaders, People Chair etc.) to engage key internal audiences.

Corporate comms strategy - Build and drive forward the pro-active corporate communications programme, to proactively strengthen and protect the brand. You will work closely with senior leadership to ensure that this programme effectively ladders up to the business' strategic priorities.

Executive comms – develop and execute tailored executive (external) comms programmes for our Office (LON) and System (LAB) leader.

Narrative, messaging and positioning – lead on drafting and refining narrative and messaging across offices; build on and improve our repository of corporate comms for the LAB system.

Risk & reputation – lead on internal crisis communications response and partner closely with the LAB M&C SD, PR teams and LAB/global leadership. Monitor for risk across business and flag where necessary. Work closely with DEI Manager and leads on Networks issues.

Cohort rep engagement – working with cohort reps to curate, manage, and lead the delivery of cohort sessions across the LAB offices. Ensure voices of cohorts are heard and align Sr leadership with the feedback and messaging required to address these.

Cross-office integration - alignment in strategy, communication, and culture between LAB offices. Manage cross-office collaboration through consistent internal messaging and shared events.

Team leadership - act as a leader in the newly integrated M&C function across LAB, training junior team members and working hard to foster the best integration across the practice

YOU'RE GOOD AT

• Communication, relationship building and stakeholder engagement with individuals of varying levels of seniority, spread across different geographies – necessary to constructively challenge where appropriate
• Writing and copy editing: prioritising messages and adapting style for different voices, audiences and objectives
• Formulating an articulate viewpoint on complicated issues, creating a concise and well-written narrative to express this opinion
• Quickly establishing a good understanding of a wide variety of industries
• Problem solving, creative thinking and flexibility of approach
• Staying organised and making progress amidst a high volume of complex projects and stakeholders
• Maintaining high quality standards under pressure
• Displaying a strong work ethic, service-mentality, and autonomous drive
• Working in a fast-paced dynamic organisation
• Being a team player and working independently to drive an ambitious agenda

What You'll Bring

• BA / Masters preferred, at least 10+ years of corporate and/or internal comms experience ideally in professional services environment, agency or similar
• Strong track record delivering and supporting internal or corporate campaigns across marketing and comms channels
• Excellent understanding of the components of a B2B news piece, article, feature, op-ed or by-lined comment piece
• Genuine interest and knowledge of the UK media ecosystem and cycle

Who You'll Work With

• LAB leadership and MDPs
• Report into LAB Marketing and Comms Sr Director and work closely with the LAB Marketing and Comms Team
• Wider network of LAB offices and LAB system staff

Additional info

BCG's marketing and comms team drives the firm's reputation as a thought leader. We work to strengthen and protect BCG's brand, advance our business agenda, and partner with management to engage with our key audiences through tools such as global thought-leadership publications, public relations, alumni outreach, recruitment marketing, and social media.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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