LAB Benefits

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.

To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You'll Do

As the LAB Benefits & Wellbeing Senior Manager, you will lead the strategic direction and operational delivery of benefits and wellbeing initiatives for all employees and Managing Directors & Partners (MDPs) across the LAB system (London, Amsterdam, Brussels).

You will oversee end-to-end benefits management, wellbeing programs, and benefit renewal cycles, ensuring BCG's Employee Value Proposition (EVP) is embedded consistently across markets.

Reporting to the LAB HR Senior Director, you will directly manage two team members and co-manage four additional reports in partnership with their local manager. You will collaborate closely with colleagues across the People Team, Finance, Procurement, Global Benefits, and the LAB Leadership Team.

What will you do:

Strategy & Leadership:

• Own and deliver the Benefits & Wellbeing strategy across LAB, ensuring alignment with BCG's EVP.
• Translate strategy into actionable plans that respond to business needs in a fast-paced environment.
• Lead and develop the Benefits & Wellbeing team, fostering a culture of collaboration, accountability, and continuous improvement.
• Act as a trusted advisor to LAB Leadership on benefits, wellbeing, and policy matters.

Operational Oversight:

• Oversee day-to-day management of all benefits processes, acting as an escalation point for complex issues.
• Lead annual benefits renewal cycles, liaising with brokers, external providers, and internal stakeholders.
• Manage the Benefits & Wellbeing budget, ensuring accurate forecasting and alignment with Finance.

Stakeholder Engagement and Collaboration:

• Partner with the People Team, Finance, Procurement, and Global Benefits to ensure seamless coordination on regional and global initiatives.
• Maintain strong relationships with stakeholders, providing timely communication on benefit changes, market trends, and cost implications.
• Represent LAB in global and regional forums and share best practices across BCG.

Technical and Market Expertise:

• Maintain up-to-date knowledge of UK, Netherlands, and Belgium benefits legislation, market trends, and best practices.
• Manage wellbeing initiatives, ensuring they are evidence-based, inclusive, and aligned with business and employee needs.
• Lead complex change projects, such as provider transitions or benefit design updates (e.g., pensions, healthcare).
• Continuously review and enhance the overall benefits offering to maintain competitiveness and employee engagement.

What You'll Bring

You're good at:

• Strategic Thinking and Problem Solving: providing strategy and thought leadership, navigating ambiguity, and driving initiatives from conception to execution.
• Collaboration and Communication: teaming effectively with various collaborators across multiple functions, writing compelling communications, and delivering presentations confidently.
• Stakeholder Management: developing, engaging, and influencing stakeholders, including senior leaders, with integrity, diplomacy and trust.
• Adaptability and Flexibility: staying flexible, shifting gears quickly, and acting upon feedback for continuous development.
• Attention to Detail and Confidentiality: maintaining high levels of detail orientation and confidentiality around personal and sensitive topics.

You Bring:

• Extensive experience in a Benefits & Wellbeing role, with prior experience in management consulting or professional services highly preferred.
• Strong leadership and management experience, with the ability to handle a broad range of tasks.
• Proficiency in Excel and PowerPoint, with strong analytical and numerical abilities.
• Exceptional communication, negotiation, and organizational skills.
• Ability to work at a fast pace, under pressure, and autonomously.

Please note this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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