Training Coordinator

Marketing Coordinator at ACS Risk Group of Companies | Promoting a Culture of Safety and WellbeingLocation: Glasgow Head Office, near Kinning Park underground, street parking availablePro-rata for 20 hours per week.Reports To: Steven Bossley, Engagement & Communications ManagerTeam Size: Training & Consultancy Support for 6-10 staffThe Role: Due to internal promotion of existing staff, ACS Learning & Consultancy are seeking a highly organised and proactive Training Coordinator to support the delivery and administration of our growing training portfolio.This is a key support role within the business, ensuring our health and safety training courses are scheduled, coordinated, and delivered smoothly, efficiently, and in line with compliance standards such as UKATA and IOSH. You will manage multiple systems, maintain accurate records, and act as a main point of contact for training enquiries, clients, delegates, and trainers.For the right candidate with the appropriate skill base full internal training will be provided.This is a varied, fast-paced position suited to someone who thrives on organisation, attention to detail, and being at the centre of operations.About ACS Learning & ConsultancyEstablished in 1978, ACS Learning & Consultancy is a well-respected Scottish-based Health, Safety, and Wellbeing consultancy. We deliver consultancy, training, and compliance services across education, housing, construction, and industrial sectors.We pride ourselves on being pragmatic, hands-on and approachable. We are growing rapidly, and this role is an exciting opportunity for someone who wants to be part of a company that is ambitious, energetic, and making a real impact.Why Join ACS?We are not a typical desk-based consultancy. Our team works in real environments, solving real problems. We value people who are practical, organised, proactive, and willing to take ownership of their work.As Training Coordinator, you will play a vital role in supporting our clients and trainers, helping the company maintain its reputation for quality, efficiency, and professionalism.This is a chance to be part of a supportive team, develop your skills, and grow with a company that is going places.Key ResponsibilitiesTraining Administration & CoordinationAnswer telephone calls, presenting as a first interaction with clients, as a ‘voice’ of ACS ensuring a friendly and competent experience for telephone interactionsLiaise with ACS Trainers to co-ordinate diaries and ensure efficient use of trainers’ time and skillsSend booking forms to clients and process returned formsMonitor and update Eventbrite for course registrationsRespond promptly to training enquiriesSchedule and coordinate courses, including managing trainer calendarsSend joining instructions and Zoom links to delegates ahead of coursesOrganise course handouts and assessment papers for face-to-face coursesEnsure training runs smoothly through effective support of trainersIssue costing sheets for training to the finance departmentSystems & Records ManagementUpdate and maintain records across multiple platformsExcel (Training Schedule)Zoho CRM (Client records, reporting, cash flow tracking)Manage delegate records, attendance and communicationsMaintain accurate training records for compliance and audits taking GDPR into accountTrack course attendance and produce reports on bookings and engagementCompliance & QualityEnsure trainers update courses to ensure ongoing compliance with relevant accreditation bodiesProduce certificates and send post-course documents and feedback formsMonitor and report on course feedback to support continuous improvementAssist with updating or developing training materialsClient Support & MarketingPrepare and send quotes to clientsSchedule email reminders and campaigns using Zoho CampaignsSupport marketing initiatives to promote coursesLiaise with external venues and suppliers when requiredSupport invoicing processes and payment follow-up as neededStrong organisational and administrative skillsExcellent attention to detail and ability to manage multiple prioritiesConfident communicator – written and verbalStrong IT skills including MS Office (Excel & Word essential)Ability to work independently and as part of a teamProactive, flexible and solution-focused attitudeExperience in a training, admin, or coordination role (desirable)Knowledge or experience working within H&S or training environmentFamiliarity with UKATA or accredited training environmentsExperience using Eventbrite or similar booking platformsBenefits PackageCompetitive salary (dependent on experience)34 days annual leave (25 days + 9 statutory/bank holidays)Company pension schemeProfessional development and CPD supportFlexible working arrangementsSupportive and friendly working environmentHow to ApplyNo agencies at this time, please.Please submit:Current CVACS Learning & Consultancy is an equal opportunities employer. #J-18808-Ljbffr