Training Coordinator

Location: Glasgow Head Office, near Kinning Park underground, street parking available

Position Type: Permanent, Part-Time, 4 hours per day 5 days per week

Training & Consultancy Support for 6-10 staff

The Role

Due to internal promotion of existing staff, ACS Learning & Consultancy are seeking a highly organised and proactive Training Coordinator to support the delivery and administration of our growing training portfolio.

This is a key support role within the business, ensuring our health and safety training courses are scheduled, coordinated, and delivered smoothly, efficiently, and in line with compliance standards such as UKATA and IOSH. You will manage multiple systems, maintain accurate records, and act as a main point of contact for training enquiries, clients,

delegates, and trainers.

For the right candidate with the appropriate skill base full internal training will be provided.

This is a varied, fast-paced position suited to someone who thrives on organisation, attention to detail, and being at the centre of operations.

About ACS Learning & Consultancy

Established in 1978, ACS Learning & Consultancy is a well-respected Scottish-based Health, Safety, and Wellbeing consultancy. We deliverconsultancy, training, and compliance services across education, housing, construction, and industrial sectors.

We pride ourselves on being pragmatic, hands-on and approachable.

We are growing rapidly, and this role is an exciting opportunity for someone who wants to be part of a company that is ambitious, energetic, and making a real impact.

Why Join ACS?

We are not a typical desk-based consultancy. Our team works in real environments, solving real problems. We value people who are practical, organised, proactive, and willing to take ownership of their work.

As Training Coordinator, you will play a vital role in supporting our clients and trainers, helping the company maintain its reputation for quality, efficiency, and professionalism.

This is a chance to be part of a supportive team, develop your skills, and grow with a company that is going places.

Key Responsibilities

Training Administration & Coordination

• Answer telephone calls, presenting as a first interaction with clients, as a 'voice' of ACS ensuring a friendly and competent experience for telephone interactions
• Liaise with ACS Trainers to co-ordinate diaries and ensure efficient use of trainers' time and skills
• Send booking forms to clients and process returned forms Monitor and update Eventbrite for course registrations
• Respond promptly to training enquiries
• Schedule and coordinate courses, including managing trainer calendars
• Send joining instructions and Zoom links to delegates ahead of courses
• Organise course handouts and assessment papers for face-to-face courses
• Ensure training runs smoothly through effective support of trainers
• Issue costing sheets for training to the finance department

Systems & Records Management

• Update and maintain records across multiple platforms:

o Excel (Training Schedule)

o MS Word (Delegate lists)

o Zoho CRM (Client records, reporting, cash flow tracking)

• Manage delegate records, attendance and communications
• Maintain accurate training records for compliance and audits taking GDPR into account
• Track course attendance and produce reports on bookings and engagement

Compliance & Quality

• Ensure trainers update courses to ensure ongoing compliance with relevant accreditation bodies
• Produce certificates and send post-course documents and feedback forms
• Monitor and report on course feedback to support continuous improvement
• Assist with updating or developing training materials

Client Support & Marketing

• Prepare and send quotes to clients
• Schedule email reminders and campaigns using Zoho Campaigns
• Support marketing initiatives to promote courses
• Liaise with external venues and suppliers when required
• Support invoicing processes and payment follow-up as needed

Essential Requirements

• Strong organisational and administrative skills
• Excellent attention to detail and ability to manage multiple priorities
• Confident communicator – written and verbal
• Strong IT skills including MS Office (Excel & Word essential)
• Ability to work independently and as part of a team
• Proactive, flexible and solution-focused attitude
• Experience in a training, admin, or coordination role (desirable)

Desirable

• Experience using CRM systems (Zoho preferred)
• Knowledge or experience working within H&S or training environment
• Familiarity with UKATA or accredited training environments
• Experience using Eventbrite or similar booking platforms

Benefits Package

• Competitive salary (dependent on experience)
• 34 days annual leave (25 days + 9 statutory/bank holidays)
• Company pension scheme
• Professional development and CPD support
• Flexible working arrangements
• Supportive and friendly working environment

How to Apply

No agencies at this time, please.

Please submit:

• Current CV
• Cover letter (maximum 2 pages)
• Contact details for two professional referees

Email:

For informal enquiries, contact Jeremy Becker, Project Manager.

ACS Learning & Consultancy is an equal opportunities employer.

Job Type: Part-time

Pay: £24,000.00-£30,000.00 per year

Expected hours: 20 per week

Benefits:

• Company pension
• Employee mentoring programme
• Free parking
• Health & wellbeing programme

Work Location: In person