IT Service Transition Manager

3 days ago

Birmingham, United Kingdom Big Red Recruitment Full time

Job Details Location : Birmingham Salary : GBP - GBP per annum Start Date : 26 / 11 / Contract Type : Permanent This role puts you at the centre of a high-stakes, high-visibility transformation - one where your leadership defines how essential IT, data and operational services are delivered for years to come. You are the authority, the orchestrator and the driving force behind a complex, multi-supplier transition that won't move without your direction. Role IT Service Transition Manager Location West Midlands | Hybrid Salary Up to £90, What You’ll Lead End-to-end transition and exit from a major outsourced IT services contract Migration of services, platforms, data, people and processes into new providers or in-house teams Alignment and governance across multiple technology suppliers Contractual, commercial and operational compliance throughout every transition phase Senior stakeholder direction—ensuring clarity, challenge and continuity at every step What You’ll Bring Proven experience delivering large-scale IT or BPO transitions in complex environments Strong understanding of contract exits, legal considerations and multi-supplier ecosystems The ability to map, analyse and restructure complicated IT and operational landscapes Leadership, resilience and influential communication in politically sensitive or high-pressure settings Highly Advantageous Experience in utilities, energy or regulated environments Background handling TUPE-heavy transitions Exposure to simultaneous operational, data and technology change programmes Why This Role Matters You’ll play a pivotal role in protecting service continuity today while shaping how critical IT services operate tomorrow. This is meaningful transformation—not a paper exercise. You’ll take ownership, enjoy genuine senior visibility, and drive a transition that will be talked about for years to come. We are an equal opportunity recruitment partner. We welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly committed to Neurodiversity inclusion and can offer reasonable adjustments throughout the interview process. If you feel you would benefit from adjustments, simply contact one of our recruiters by phone or email. #J-18808-Ljbffr

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