Current jobs related to Service Design - Birmingham - Computacenter

  • Graphic Designer

    6 days ago

    Birmingham, United Kingdom Design Cloud Full time

    **IMPORTANT: PLEASE INCLUDE A LINK TO YOUR PORTFOLIO WITH YOUR APPLICATION. ANY APPLICATION WITHOUT A PORTFOLIO WILL BE AUTOMATICALLY REJECTED.** Design Cloud is changing the way that businesses work with graphic designers. We’re bucking the trend of traditional graphic design agencies by offering a unique flat-rate subscription service powered by...

  • SEO Senior Interaction Designer

    1 week ago

    Birmingham, Birmingham, United Kingdom Insolvency Service Full time

    DetailsReference number433540Salary£47,949 - £54,686National Min £47,949-Max £52,222, London Min £51,149- Max £54,686A Civil Service Pension with an employer contribution of 28.97%GBPJob gradeSenior Executive OfficerContract typePermanentBusiness areaInsolvency - Chief Executives DivisionType of roleDigitalWorking patternFlexible working, Full-time,...

  • Service Designer

    1 week ago

    Birmingham, United Kingdom Kainos Full time

    Join Kainos and Shape the Future At Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together. We believe in a **people-first culture**,...

  • Service Designer

    7 days ago

    Birmingham, United Kingdom Kerv Digital Full time

    Service DesignerSalary: competitive depending upon experience benefitsWhere the job is based: hybrid (home-based & working with Kerv Digital office/customer site visits as required) UK HQ Seven House 18 High Street Longbridge B31 2UQWho we are:Dive into a world where technology meets innovation. At Kerv Digital were not just another tech company. Were the...

  • Service Designer

    6 days ago

    Birmingham, United Kingdom Department for Work and Pensions Full time

    **Details**: **Reference number**: - 427077 **Salary**: - £44,447 - £46,547 - A Civil Service Pension with an employer contribution of 28.97% GBP **Job grade**: - Senior Executive Officer **Contract type**: - Permanent **Business area**: - DWP - Digital **Type of role**: - Digital Information Technology **Working pattern**: - Flexible...

  • Service Designer

    4 days ago

    Birmingham, Birmingham, United Kingdom Kainos Full time £60,000 - £110,000 per year

    Join Kainos and Shape the Future At Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your...

  • Service Designer

    2 weeks ago

    Birmingham, United Kingdom Public Sector Resourcing Full time

    **Service Designer** **Contract Term: BEIS** **Contracting Authority: 6 Months** **Location: Remote working (0nce a month in the office, Manchester or Birmingham)** **As a Service Designer**your main responsibilities would be**: - Design the end-to-end journey of the digital service to meet the users and Agency’s needs, including assisted digital and...

  • Senior Service Designer

    2 weeks ago

    Birmingham, United Kingdom Department for Business, Energy & Industrial Strategy Full time

    **Details**: **Reference number**: - 238691**Salary**: - £36,735 - £41,100- National: £36,735 - £41,100**Grade**: - Senior Executive Officer**Contract type**: - Permanent**Business area**: - BEIS - Corporate Services - Digital**Type of role**: - Business Management and Improvement - Digital - Information Technology**Working pattern**: - Flexible...

  • Lead Service Designer

    2 days ago

    Birmingham, United Kingdom Graphics Unlimited (Vic) Pty Ltd Full time

    Lead Service Designer – Graphics Unlimited (Vic) Pty LtdWe are looking for an experienced Lead Service Designer to join our community of tech experts and help embed service design across our organisation. In this role you will set the direction, guide teams, explore problems, foster collaboration and align user needs with policy, service and product...

  • Consultant - Service Designer

    4 weeks ago

    Birmingham, United Kingdom Tarka Talent Full time

    Consultant/Senior Consultant – Service Designer£46,000 – £55,000/£60,000-£70,000London, Newcastle, Glasgow & Manchester | Permanent | Security Clearance EligibilityReady to shape services that millions rely on? Our client is a top-tier consultancy on the lookout for a Service Designer who can turn complex challenges into seamless, user-centred...

Service Design

2 weeks ago

Birmingham, United Kingdom Computacenter Full time

**Location**: UK - Birmingham, UK - London, UK - Nottingham, UK - Reading, UK - Hatfield, UK - Manchester, UK - Edinburgh, UK - Milton Keynes |
**Job-ID**:205144 |
**Contract type**:Standard |
** Business Unit**: Purchasing & Supply Chain

**Life on the team**

The Service Design & Transition Specialist qualifies, designs and transitions Hardware and Software deals domestically and internationally. This is with a specific focus on GTS services in the presales phase (campaign, RFI, RFP etc), involving all relevant Internal Service Providers (ISPs).

In addition, through understanding the required end-state, the role creates the transition approach and project plan. The Specialist will act in a lead role for TS deals and is responsible for the timely delivery of all ISPs to transition new customers or new contracts with existing customers into CC delivery teams.

The role designs and transitions the various workstreams required to successfully setup the systems, process, roles and responsibilities to support and deliver our contracted requirements.

**What you’ll do**

**Support of Sales and Service Management in the qualification stage (~10%)**
- Consults, advises and enables sales colleagues and customers to understand the capabilities and strengths of Technology Sourcing's service portfolio and the benefits it can offer.
- Develops new services for Technology Sourcing opportunities and works in collaboration on innovation projects.
- Proactively shares knowledge nationally and internationally to build end-to-end service design skills across the entire team.
- Participates in proposal presentations and also presents Computacenter Technology Sourcing services to clients.

**Design (~40%)**
- Assesses and qualifies customer opportunities and engagements.
- Analysis of the customer and technological requirements based on various tender documents.
- Develops an efficient and consistent solution design with the objective of an end-to-end solution that fulfils all aspects of the customer requirements.
- Proactively communicates with all relevant contacts in the bid team, including management, as well as all internal and external service providers involved.
- Drives the involvement and collaboration of all internal departments involved and, if applicable, external service providers, including all necessary national and international cost enquiries
- Conducts solution reviews to obtain the necessary management approvals and be responsible for the completion of the Solution Assessment process and the timely delivery of full ratings and sign-offs for the relevant Group Opportunity Governance Forum
- Evaluates of risks and opportunities in the respective solution design incl. necessary (counter-)measures to limit the risks (risk mitigation) and document Tolerance and contingency recommendations.
- Close co-ordination to build a Transition plan with Timeline, Milestones, Project Deliverables and associated Assumptions, Dependencies, Exclusions and Limitations

**Transition (~50%)**
- Document preparation and handover of a service design package to the Transition team (as required) in pre-sales.
- Designs and manages delivery of Transition & Transformation projects bids in time, quality and budget and in compliance with CC best practice.
- Responsible for Customer engagement, communication and governance, with associated delivery and change control responsibility and Identifies cost drivers and ways to optimise them.
- Provides regular project reporting for internal transition meetings and workshops/appointments with the customer.
- Project management of internal teams and subcontractors
- Contributes to the further development of Transition and Project management methods, standards, solutions and building blocks.

**What you’ll need**

**Essential**
- Minimum of 2-3 years’ experience in an IT Services role or similar with experience of Pre-sales and bid management.
- Experience in translating client-specific strategies and needs into a solution design.
- High level of self-motivation & commitment.
- Positive Customer focus and engagement approach essential
- Proven track-record in building strong virtual teams to design and transition large complex hardware and software deals.
- Good communication, moderation and negotiation skills and experience of matrix management
- Develops, builds and maintains strong relationships both internally and externally.
- Experience in project management (incl. risk and change management) with project management certification
- Good presentation skills
- Sound knowledge of MS-365 (Office) including Teams, Outlook, Word, Excel, PowerPoint, Visio
- Problem-solving skills and analytical and creative thinking
- Effective time management skills
- Good command of spoken and written native Operating Country language and English
- Willingness to travel

**Desirable**
- Other foreign languages, useful to have basic knowledge of French or German as a second language.
- Relevant qualificat