Service Desk Administrator
7 days ago
Service Desk Administrator 12-month maternity cover contract with a view to going permanent at the end of the contract due to expansion of the business. You will be based locally to Oldbury, driving licence advantageous but not essential. Salary £24-26k depending upon experience Full time or part-time (i.e. school hours) but would need to work every day office based – no hybrid. Are you organised, confident, have great attention to detail, love coordinating and enjoy administrative duties? Then we could be your new place Benefits Holidays : 20 days annual leave + bank holidays + extra days at Christmas Pension scheme On site parking Cycle to work scheme offered after 2 years of service Company socials : Team activities such as go-karting, NQ64 gaming bar nights, charity quiz nights, Christmas parties. West Bromwich hospitality box access for employees. Community and Charity Involvement Key Roles and Responsibilities As our Administrator supporting our busy IT Service Desk Team. You will be handling inbound enquiries and handle communication between customers, third parties and internal technical staff. The Service Desk Administrator will be responsible for ensuring tickets are of sufficient quality to act on, as well as prioritising and assigning them to the Technical Team. This will include checking that tickets have been resolved according to agreed Service Level Agreements, and where necessary chasing up the Technical Engineers to ensure that the tickets are handled in a timely manner. You will not need to be IT technically experienced for this role this is a customer service, administrative role. Responsibilities : Service Desk Oversee the allocation of incoming support requests and work orders Manage Service Desk requests to ensure SLAs are met Ensure a fast and efficient response to calls and customer queries Ensure tickets are updated promptly and to a high standard Customer Service Refer sales queries and opportunities to the sales team Give regular updates to customers to ensure a high level of customer service is maintained Act as an overflow Telephone agent if required. Administration Book technical site visits and keep company diary up to date. All necessary training will be given, and we’d love to hear from you if you are a self-motivated team player and : Enjoy working in a fast-paced environment Organised and enjoys coordinating workload Has great attention to detail Has good communication skills and is able to communicate at all levels within a friendly and professional capacity. Has experience with Microsoft products, Excel, Outlook, Word etc. For further information please apply #J-18808-Ljbffr
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Service Desk Administrator
7 days ago
Oldbury, United Kingdom Evolve Personnel Full timeA staffing services company in Oldbury is seeking a Service Desk Administrator on a 12-month contract with a view to permanency. The role involves handling customer enquiries, managing service desk requests, and ensuring effective communication between customers and technical staff. Ideal candidates will possess strong organisational skills, attention to...
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Service Desk Technician
2 weeks ago
Oldbury, United Kingdom CSCM Full time**Service Desk Technician - Tier 1- (All training given)** **Location Oldbury** **Contract Type: Full time, Permanent** **Salary: £18,000- £21,000 depending on experience** **Benefits Free on-site parking, Pension scheme, cycle to work scheme after 2 years, recreational room, training and development, time and half for overtime** Are you an existing Tier 1...
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Tier 2 Service Desk Engineer
2 weeks ago
Oldbury, United Kingdom Evolve Personnel Full timeOur well established client is looking to expand their Service Desk with a Tier 2 Engineer. You must have experienced working with a Managed Service Provider for thie role. Are you an experienced tier 2 Service Desk Engineer who is looking for an exciting new opportunity to join our client who are continuing to grow with progression opportunities within...
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Hire Desk Administrator
7 days ago
Oldbury, United Kingdom K&C Hire and Supply Ltd Full timeThis is an exciting opportunity to join an established family run business. **Key Skills and Responsibilities**: - Dealing with customer enquiries in a professional, efficient manner with excellent levels of customer service - Raising orders / off hiring equipment on the Insphire programme - full training will be given if necessary. - Provide customers &...
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Receptionist/administrator
2 weeks ago
Oldbury, United Kingdom CBRE Full timeOverall responsibility for ensuring the smooth running of the reception as well as day to day operations for the wider office. To monitor meeting rooms, ensuring that they are always ready for use. This position is responsible for providing hands on reception cover, as well as performing various administrative tasks, including answering telephones and...
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Office Administrator/customer Service
3 days ago
Oldbury, United Kingdom Johnson Test Papers Ltd Full timeOffice Administrator required for our busy manufacturing business in Tividale, Oldbury. Our priority is to ensure that our customers’ requirements are met efficiently and professionally. We are a growing international business, able to offer a reliable income with long-term prospects. **Key responsibilities**: - Deal with enquiries from customers,...
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Administrator
2 weeks ago
Oldbury, United Kingdom SGS Full timeCompany Description SGS provide the world’s most comprehensive range of certification and business enhancement solutions, powered by the latest technology and digital tools. Our global network of specialists provides the knowledge and expertise to help our clients comply with local and international standards. At SGS we offer a competitive salary along...
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Administrator
3 days ago
Oldbury, United Kingdom Active Care Solutions Full timeAdministrator ACTIVE CARE SOLUTIONS (ACS) Role : Administrator Office Base : Oldbury Contract : Permanent - Full-time Salary : Up to £, Per Annum Dependant upon Experience Benefits : days' Annual Leave, rising to day's with length of service, + Bank Holidays, Life Assurance, Company Pension Scheme, On-Site Free Parking, Employee Discount Scheme & Medical...
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Administrator
2 weeks ago
Oldbury, United Kingdom Lynx Employment Services Ltd Full timeLynx Employment Services are a professional recruitment company based in Sheffield. Established in 2001, we have provided temporary and permanent staff to many different public and private companies. We are recruiting on behalf of our client, who is looking for a **Administrator**to join their team. **_Start Date: ASAP_** **_Pay rate: £11.02 per hour_**...
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Administrator
3 days ago
Oldbury, United Kingdom ACS Full timeACTIVE CARE SOLUTIONS (ACS) Role: Administrator Office Base: Oldbury Contract: Permanent - Full-time Salary: Up to £22,630 Per Annum Dependent upon Experience Benefits: 30 days' Annual Leave, rising to 35 days with length of service, + Bank Holidays, Life Assurance, Company Pension Scheme, On-Site Free Parking, Employee Discount Scheme & Medical Cash Plan....