Aftersales Manager

18 hours ago


Southampton, United Kingdom Olympus Recruitment Full time

Aftersales Manager Join a Leading Franchised Dealership and Drive Excellence in Aftersales
Are you passionate about delivering outstanding customer service?
Do you thrive on leading teams to exceed expectations?
If so, we have the perfect opportunity for you
We're seeking an experienced and dynamic Aftersales Manager to lead our dedicated team in Southampton.
As part of our reputable and successful franchised dealership, you'll play a pivotal role in ensuring our customers receive top-tier aftersales care, while driving business performance.
Aftersales Manager - What You'll Do: * Lead, inspire, and manage a team of service advisors, technicians, and parts professionals.
* Develop and implement strategies to achieve sales and profitability targets.
* Ensure an exceptional customer journey, fostering long-term relationships.
* Oversee workshop operations and ensure efficient scheduling and resource allocation.
* Drive compliance with manufacturer and dealership standards.
Aftersales Manager - What We're Looking For: * Proven experience in an aftersales leadership role within the automotive industry.
* Exceptional communication and interpersonal skills.
* A customer-focused mindset with a drive to exceed expectations.
* Strong analytical skills and a track record of achieving KPIs.
* A hands-on leader who thrives in a fast-paced environment.
Aftersales Manager - Why Join Us?


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