Aftersales Contact Advisor

3 weeks ago

Southampton, United Kingdom WeRecruit Auto Ltd Full time

Aftersales Contact Advisor required in Southampton.

An opportunity to join a highly successful Main Car Dealership as an Aftersales Contact Service Advisor in their contact centre.

Salary, depending on experience, in the region of £22,000 with the opportunity to earn up to earn bonus circa £27,000.

Monday - Friday (40 hours per week)

We are now seeking talented Aftersales Contact Advisor to join our clients successful Aftersales Contact team in Hedge End. The main objective of the role is to maintain a friendly and efficient customer interface for service work

Key Objectives of the role:
Responsibility for inbound service and maintenance booking
Making outbound calls to existing customers
Producing service plan quotations
Increasing customers retention

Essential Skills/Experience
• Experience of working in a similar role
• Excellent customer service skills
• Excellent customer satisfaction skills
• Confident communication skills
• Compliance (experience of working within a regulatory/process orientated environment)
• Organisation skills and being able to manage multiple customer appointments.
• Strong administration skills including: diary management, time management and record keeping.
• Ability to show initiative and actively follow up and maximise every sales opportunity.

What can we offer you?
• Fantastic team environment
• Competitive rates of pay
• Uncapped earning potentials
• Career development and progression opportunities
• Family run business where you will be a valued employee

Full company details available on application. Apply now with your full CV to Sharron at WeRecruit Auto Ltd quoting job reference ST1580

Service Bookings - Service Advisor - Workshop - Dealership - Aftersales - Automotive - Service & Aftersales - Service Manager - Service Advisor - Aftersales Advisor - Aftersales Leader - Automotive - Motor Industry - South Coast - South of England - Hampshire - Southampton - Portsmouth - Poole - Salisbury - Winchester - Fareham - Hedge End
Full Time - Permanent - Job

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Should your skills and experience match what our client is looking for, we will contact you before proceeding with your application, either via phone or e-mail initially. Unfortunately we are unable to contact all applicants due to the volume of applications so if you do not hear from us within 5 working days please assume you have been unsuccessful on this occasion. If you have relevant industry experience we may store your details for future opportunities

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