Ward Clerk

Job summary Are you empathetic, hard working and able to work under pressure?Do you want to make a real difference to our clinical teams and our patients?
Then why not join us as a Ward Clerk
We are looking for a highly motivated, dedicated customer focused individual to join our team on the Emergency Assessment Unit at Colchester Hospital.
You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.
The ideal candidate will have a friendly manner, be hard working and highly motivated with good customer service skills.
If you have excellent communication skills, a professional manner and are committed to being part of a team that provides high quality care we want to hear from you.
This post may close early if we receive a high number of applications.
This is a Fixed Term post until 31st March 2025.
Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.
Main duties of the job Your duties will include admission and discharge of patients on Trust computer systems, filing of notes, answering phones and liaising with multidisciplinary teams/departments across the trust.You should be able to work autonomously, be able to prioritise your workload and to work well within a team.
You will have the ability to communicate effectively with members of the public, both face-to-face and over the phone.It would be beneficial to have NHS experience and possess excellent IT and clerical skills.
You will be dealing with the staff and general public so it is paramount that you have good people skills.
The working days are Monday to Friday, with some weekend working.
About us We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex.
Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients' own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff.
We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts.
Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone.
Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic.
This digital transformation will bring what's widely regarded as the world's best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - Job description Job responsibilities For full details of the responsibilities and duties of this role please see the attached job description.
Person Specification Experience Essential Good clerical experience Experience of contact with members of the public Excellent written and verbal communication skills Desirable Previous Ward Clerk experience Quailifications Essential Basic standard of education GCSEs or Equivalent - English and Maths Desirable Experience with Microsoft applications