Technical Account Manager

5 days ago

Boston, United Kingdom Talon.One Gmbh Full time

ABOUT THE ROLE: Join our team as a Technical Account Manager at Talon.One where youll play a pivotal role in integrating our cuttingedge APIdriven platform with our clients ecosystems. Youll own the technical relationship ensuring seamless API usage troubleshooting issues and collaborating with our Customer Success and Engineering teams to deliver exceptional client experiences. As the goto expert for your portfolio of customers youll focus on retention growth and satisfaction while also exploring new integration opportunities and tech partnerships.
ABOUT THE TEAM: Our international team of 13 Technical Account Managers is spread across the world including EMEA US and APAC. Always striving for a seamless client onboarding and bugless integration is what we do and handling clients requests is the challenge that we face on a daily level. Closely working with the Customer Success Managers and the development team is what enables us to act as consultants to all parties involved in the client onboarding journey and ultimately handling expectations related to the integration of our platform is where our value to our company lies. What makes us strong is our constant support for each other our constant strive to dig deeper into problem solving which would also be qualities we would be looking for in our next colleague as well.
Please note that were looking to welcome new team members to our established hubs in Boston New York or Denver.
ONCE YOU ARE HERE YOU WILL: Take ownership of the integration process of our APIdriven platform with our clients ecosystem Troubleshoot repeat technical issues and drive issue escalation and problem elimination Own and manage a book of assigned customers in fluent English with a focus on the customers API usage ensuring retention and growth and overall customer satisfaction. Work together with Customer Success Managers and our Engineering team towards providing great client service Find new technology partners and integration possibilities Manage customer expectations and lead them to customer satisfaction Design Customer Onboarding processes WHAT WE NEED YOU TO BRING TO THE TABLE: 2 years of experience working as Technical Account Manager or a related role Experience with handling API integrations Proven experience with SaaS based products Previous experience with problemsolving in a troubleshooting environment Passion for consulting and tactical empathy to apply and present complex solutions effectively Excellent written communication skills with the ability to explain complex topics in easily understood and concise language. Fluency in Spanish would be considered a big advantage Excellent customer focus with a polite patient caring calm and always professional demeanor Analytical understanding with a high focus on datadriven decision making WHATS IN IT FOR YOU: Learning budget and LinkedIn Learning Competitive salaries & 401(k) plan w/match Medical dental & life insurance Flexible PTO Uncapped commission structure Mental health support with Nilo.health WHAT WE WOULD LIKE TO LEARN FROM YOUR APPLICATION IS :
Which of the products you worked with were APIdriven How extensive is your experience with API troubleshooting How much ownership have you had with clients onboarding Who do you communicate with the most both internally and on the clients side WHY YOU SHOULD WORK FOR US: The right attitude : modern methods and a diverse creative workspace with an open and international culture Everyone for the product: Together we create a flexible highly scalable product with stateoftheart technologies. We can only succeed if everyone works as a team Healthy Growth : Growing our company means growing everyone in the team. We love to share knowledge and learn A great environment: Flexible and familyfriendly environment bright and easily accessible offices modern software and hardware High flexibility degree: Prefer to work early or late at night Do you have to pick up your children from kindergarten Do you prefer working abroad We believe in results and motivated employees Do you want this job Wed love to hear from you Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race color religious belief ethnic origin nationality sex gender identity sexual orientation disability age military or veteran status or any other basis protected by applicable local state or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Find out more about our .

  • Technical Account Manager

    6 days ago

    Boston, United Kingdom Talon.One GmbH Full time

    ABOUT THE ROLE: Join our team as a Technical Account Manager at Talon.One where youll play a pivotal role in integrating our cuttingedge APIdriven platform with our clients ecosystems. Youll own the technical relationship ensuring seamless API usage troubleshooting issues and collaborating with our Customer Success and Engineering teams to deliver...

  • Technical Account Manager

    1 week ago

    Boston Spa, United Kingdom Talon.One GmbH Full time

    ABOUT THE ROLE:Join our team as a Technical Account Manager at Talon.One where youll play a pivotal role in integrating our cuttingedge APIdriven platform with our clients ecosystems. Youll own the technical relationship ensuring seamless API usage troubleshooting issues and collaborating with our Customer Success and Engineering teams to deliver exceptional...

  • Accounting Manager

    40 minutes ago

    Boston, Lincolnshire, United Kingdom Irelands Farm Machinery Ltd. Full time

    About UsWe are Irelands Farm Machinery Ltd., a reputable company based in rural Lincolnshire, offering a wide range of services to our clients.Job OpportunityWe are seeking a skilled Company Accountant to join our team, responsible for managing financial reporting, budgeting, and forecasting.ResponsibilitiesPrepare and present month-end management accounts...

  • Technical Innovation Expert

    2 weeks ago

    Boston, Lincolnshire, United Kingdom Emerge Tools, Inc. Full time

    Emerge Tools, Inc. is seeking an experienced Account Engineer I to join our team. This role offers the opportunity to work with innovative developer tools and collaborate with a diverse group of professionals.About Emerge Tools, Inc.We are a suite of developer tools designed to supercharge mobile apps and the teams that build them. Our team is fully remote,...

  • Accounting and Financial Manager

    5 days ago

    Boston, Lincolnshire, United Kingdom Irelands Farm Machinery Ltd. Full time

    About the RoleIrelands Farm Machinery Ltd. is seeking an experienced Accounting and Financial Manager to lead our financial operations. This is a fantastic opportunity to join a well-established company and take charge of our financial planning and reporting.Main Responsibilities:To manage all aspects of financial reporting, including preparation of...

  • Account Management Specialist

    3 weeks ago

    Boston, Lincolnshire, United Kingdom Staffline Operations Full time

    Job Title: Account Management SpecialistAbout the Role:We are seeking a skilled and adaptable Account Management Specialist to join our team at Staffline Operations in Boston. As an Account Manager, you will be responsible for handling high inbound and outbound call volumes, responding to job applications, providing a positive customer experience, building...

  • Senior Technical Produce Manager

    5 days ago

    Boston, Lincolnshire, United Kingdom Morepeople 01780 Full time

    Job Title: Senior Technical Produce ManagerAbout the Role:We are seeking a highly skilled Senior Technical Produce Manager to join our team at Morepeople 01780 in Lincolnshire. As a key member of our supply chain, you will be responsible for ensuring supplier compliance with required accreditations for fresh and processing customers.Key...

  • Recruitment Account Manager

    3 weeks ago

    Boston, United Kingdom Paradigm Employment Services Full time

    Recruitment Account Manager We have an exceptional opportunity for a highly motivated and results-driven individual to join one of the UK’s leading Temporary Recruitment Providers based in Boston area. Our client is an established recruitment firm known for fostering a dynamic and supportive workplace, where your talents and ambitions can truly flourish....

  • Recruitment Account Manager

    3 months ago

    Boston, United Kingdom CV-Library Full time

    Recruitment Account Manager We have an exceptional opportunity for a highly motivated and results-driven individual to join one of the UK’s leading Temporary Recruitment Providers based in Boston area. Our client is an established recruitment firm known for fostering a dynamic and supportive workplace, where your talents and ambitions can truly...

  • Commercial and Technical Crop Manager

    2 days ago

    Boston, Lincolnshire, United Kingdom Morepeople 01780 Full time

    Morepeople 01780 is a leading company in the fresh produce sector, dedicated to sustainable farming and supplier excellence. We are seeking a Commercial and Technical Crop Manager to join our team in Lincolnshire.**Job Summary:**The successful candidate will be responsible for managing third-party storage programs for both fresh and processing crops,...

  • Recruitment Account Manager

    2 months ago

    Boston, United Kingdom Paradigm Employment Services Full time

    Recruitment Account ManagerWe have an exceptional opportunity for a highly motivated and results-driven individual to join one of the UK’s leading Temporary Recruitment Providers based in Boston area.Our client is an established recruitment firm known for fostering a dynamic and supportive workplace, where your talents and ambitions can truly flourish....

  • Infrastructure Development Manager

    3 weeks ago

    Boston, Lincolnshire, United Kingdom Rise Technical Recruitment Full time

    Rise Technical Recruitment is a globally-renowned organization offering technically challenging roles with huge growth potential.\This position involves leading a team of engineers, providing structural solutions, and delivering projects efficiently. The ideal candidate will have previous experience with structural design and project management, having...

  • Account Management Specialist

    4 weeks ago

    Boston, Lincolnshire, United Kingdom Staffline Operations Full time

    **Company Overview:**We are a dynamic and fast-paced organization, seeking a highly skilled Account Coordinator to join our team at our Boston Office. This is an exciting opportunity for individuals who thrive in a mobile environment and can work flexibly between different sites.**Estimated Salary:** £12.00 per hour (full-time), 5 days out of 7 with varying...

  • Business Development Manager

    4 days ago

    Boston, Lincolnshire, United Kingdom Talon GmbH Full time

    Company OverviewTalon GmbH is a rapidly growing company that provides innovative solutions for businesses. Our cutting-edge API-driven platform enables seamless integration with clients' ecosystems.About the RoleWe are seeking an experienced Technical Account Manager to join our international team. As a Technical Account Manager, you will be responsible for...

  • Technical Officer

    6 months ago

    Boston, United Kingdom Pilgrim Foodservice Full time

    Job Title**:Technical Officer** **Location: Boston | Hours of work: 40 hours per week | Days of work: Monday to Friday 8.30am until 5.00pm.** **About Pilgrim Foodservice** We are an independent, agile, family-run business. Our people embrace and embody our family values of trust, integrity, respect and innovation. These values have helped us to build a...

  • Digital Client Experience Manager

    5 days ago

    Boston, Lincolnshire, United Kingdom Talon GmbH Full time

    About This RoleThis is an exciting opportunity to join our international team of Technical Account Managers as an API Integration Specialist at Talon GmbH. As a key member of our client-facing team, you will play a pivotal role in integrating our API-driven platform with clients' ecosystems.Main Responsibilities:Designing and implementing customized...

  • Technical Operations Manager

    1 week ago

    Boston, Lincolnshire, United Kingdom Morepeople 01780 Full time

    Welcome to Morepeople, a pioneering company in the fresh produce sector that prioritizes sustainability and supplier excellence. We're looking for a skilled Technical Operations Manager - Fresh Produce to join our team in Lincolnshire.This exciting opportunity involves ensuring supplier compliance with required accreditations for fresh and processing...

  • Technical Standards Specialist

    4 weeks ago

    Boston, United Kingdom Laura Smith Recruitment Limited Full time

    The role of Technical Standards Specialist involves driving technical excellence, ensuring compliance with industry standards and regulations. Key responsibilities include maintaining quality management systems, investigating non-conformities, and leading audits. The ideal candidate has experience in developing technical standards, strong communication...

  • Accounts Administrator

    7 months ago

    Boston, United Kingdom Port of Boston Full time

    **Job Advert - Accounts Administrator** **The role** You will be based in our Accounts Department, working with, and reporting to the Accounts Manager, who reports to the Port Manager and Finance Director. This is a wide-ranging role within a small 3-person team working alongside other departments in the Port. **The role** - Process accounts payable and...

  • Fresh Produce Technical Manager

    4 days ago

    Boston, Lincolnshire, United Kingdom Morepeople 01780 Full time

    As a key member of the Morepeople 01780 team, you will play a crucial role in ensuring supplier compliance with required accreditations for fresh and processing customers.Key Responsibilities:Manage 3rd party storage programs for both fresh and processing crops, including intake, quality control, temperature regimes, and sprout suppression.Conduct quality...