Technical Officer

6 months ago

Boston, United Kingdom Pilgrim Foodservice Full time

Job Title**:Technical Officer**

**Location: Boston | Hours of work: 40 hours per week | Days of work: Monday to Friday 8.30am until 5.00pm.**

**About Pilgrim Foodservice**
We are an independent, agile, family-run business. Our people embrace and embody our family values of trust, integrity, respect and innovation. These values have helped us to build a proud history of forging loyal relationships with our customers. From our depot in Boston, we serve a diverse range of customers in 17 counties across the Eastern side of the UK. We offer more than 4000 products including butchery, fresh produce, grocery, chilled, frozen and non-food items.

We are ‘passionate about our people’, recognising that our teams, along with their drive and passion, are the reason for our continued success. This is your opportunity to join a forward-thinking, friendly, exciting business.

**About the role**

Due to continued growth, Pilgrim Foodservice Ltd are looking to recruit an experienced Technical Officer to join the team.

As Technical Officer you will support the Technical Manager to ensure appropriate controls and processes are in place to deliver technical requirements for customers, food safety, and ethical and legal requirements.

You will have a calm and positive approach to work and can easily incorporate Pilgrim Foodservice’s core values of Trust, Respect, Innovation and Integrity.

**Responsibilities will include**:

- Maintain a pool of internal auditors working on a yearly audit plan to ensure that the business is BRC audit ready and corrective actions are implemented.
- Responsible for Food Safety Management to ensure product quality standards are understood, met and communicated.
- Effectively manage QMS ensuring documentation is in place reflecting business operations and is regularly reviewed, this includes working with the wider business to ensure they understand the requirements needed and how to make change if needed.
- Establish and enforce quality control procedures throughout the food production processes and warehouse, from raw materials to finished products.
- Support with the development and implementation of the CSR strategies
- Develop policies relating to the ethical and sustainable business requirements.
- Implement and manage a robust customer complaint and product NCR system, ensuring complaints are dealt with in a timely manner and findings are reported back to the customer and/or internal colleagues.
- Active HACCP Team deputy
- Support with the management of HACCP processes across the business to ensure base standards are in place and adhered to in order to meet food safety, legal and quality requirements.
- Ensure NPD own brand HACCP requirements are written and recorded
- Provide technical expertise to improve own brand NPD and manufacturing processes
- Write, Implement and manage Microbiological & Chemistry management System ensuring food safety requirements are adhered to. Ensuring all testing is carried out in a clearly defined timeframe.
- Identify gaps in technical knowledge or process and actively work to train team members.
- Active team member of Health & Safety Committee
- Support with the implementation of a new technical platform working with the wider business
- Ensuring suppliers are audited and reviewed in line with the set calendar and targets.
- Food Safety and HACCP level 3
- Ideally from a fresh produce background
- Comprehensive understanding of legal, ethical and technical process requirements to ensure food safety, environmental standards, legality and customer requirements are met.
- Strong written and verbal communication skills
- Strong analytical and numerical skills
- Ability to influence at all levels
- First-class relationship building skills along with good planning and organisational skills
- Excellent communication and teamwork skills
- Ability to identify errors to raise standards and quality to achieve continuous improvement.
- Strong personal qualities aligned with our values and a calm approach to work

**Perks of Pilgrim Foodservice**
- Competitive salary
- Above statutory holiday entitlement
- Pension scheme
- Recommendation recruitment bonus
- Continuous training
- Cycle to work scheme
- Discounted gym membership
- Long service recognition
- Staff discount
- Career progression opportunities

**Job Types**: Full-time, Permanent

**Salary**: £28,000.00-£35,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Referral programme

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Boston, PE21 7SJ: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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