Contact Centre Manager

Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance. You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals. In this role, you'll drive team performance, implement strategic...

Job Advert An exciting opportunity has arisen for a Contact Centre Advisor to join our successful team in Norwich. **Responsibilities include**: - Answering incoming calls and making outbound calls to customers - Booking appointments for MOTs, services, and Vehicle Health Check follow-ups - Ensuring service department lead times are met - Monitoring...

Join Our Dynamic Team as a Contact Centre Team Leader!Are you a skilled leader with a passion for driving success in a fast-paced environment?We are seeking a talented Contact Centre Team Leader to lead our team to new heights!If you thrive on challenges, excel in team management, and are ready to make a significant impact, we want to hear from you.

Contact Centre Agent - Salary: £20,725_ - Location: Norwich_ - Contract: Full Time, Permanent_ - Shifts: 37.5 hours per week, Monday to Friday -shifts to take place between 8am and 6pm_ - Work Model: Hybrid_ Williams Lea seeks a Contact Centre Agent to join our team within The Stationery Office! Williams Lea is the leading global provider of skilled...

Join Our Dynamic Team as a Contact Centre Team Leader! Are you a skilled leader with a passion for driving success in a fast-paced environment? We are seeking a talented Contact Centre Team Leader to lead our team to new heights! If you thrive on challenges, excel in team management, and are ready to make a significant impact, we want to hear from you....

Join Our Dynamic Team as a Contact Centre Team Leader!Are you a skilled leader with a passion for driving success in a fast-paced environment? We are seeking a talented Contact Centre Team Leader to lead our team to new heights! If you thrive on challenges, excel in team management, and are ready to make a significant impact, we want to hear from you.About...

Join Our Dynamic Team as a Contact Centre Team Leader!Are you a skilled leader with a passion for driving success in a fast-paced environment? We are seeking a talented Contact Centre Team Leader to lead our team to new heights! If you thrive on challenges, excel in team management, and are ready to make a significant impact, we want to hear from you.About...

Join us as our Contact Centre Manager as part of our Senior Management Team, overseeing the daily operations of the National Contact Centre and ensuring smooth performance.You'll analyse performance data, optimise efficiency, and make decisions that balance service quality with budget goals.In this role, you'll drive team performance, implement strategic...

Contact Centre Team Leader **Salary**: £30,000 basic plus monthly Team Performance Bonus Incentives Location: Norwich Contract: Full Time, Permanent Shift pattern: 37.5 hours per week, Monday to Friday, with varying shifts between 8am and 6pm Work model: Hybrid TSO seeks a Contact Centre Team Leader to join our team! TSO is a UK based content...

Job Description">We are seeking an experienced Senior Operations Manager to lead our National Contact Centre team at Anglian Home Improvements. As a key member of our Senior Management Team, you will be responsible for driving team performance, implementing strategic goals, and ensuring smooth performance.">Main Responsibilities">Oversee the daily operations...

Job Opportunity: Contact Centre Team Leader Salary: up to £30,000 and excellent benefits package and bonusLocation: Hybrid - NorwichShift Pattern Options: Tuesday - Saturday (Various working shifts available but full flexibility required) About the RoleAs a Contact Centre Team Leader, you’ll lead a team of Call Handlers, providing them with guidance,...

**A fantastic Summer seasonal opportunity for people who have a passion for great customer service, based in the centre of Norwich!** **Do you love talking to people and pride yourself on delivering great service?** **Have you got what it takes to make people smile?** **Do you want to work in a fast-paced and friendly family business?** At OpenContact,...

**Contact Centre Advisor (Casual/Bank)** **Salary**: £25,136.58 pro rata **Location**: FM Helpdesk, Inspiration House, Norwich, NR6 6BB **Hours Per Week**: Casual position, as and when required (Monday - Sunday) Our Norse Group TFM Division are a lead Facilities Management services provider across Norfolk, specialising in a range of Soft and Hard TFM...

As Porsche says, ‘people are the real engine’, and here at LIND, we agree. If you are passionate about excellence, we are ready for you to become part of our story. fantastic opportunity has arisen for a Centre Host to join our award-winning team at Porsche Centre Norwich. This is one of the most important roles within the business as you will most...

**Customer Contact Advisor (Saturdays)** **Salary**: £23,014.98 pro rata **Location**:FM Helpdesk, Inspiration House, Norwich, NR6 6BB **Hours Per Week**:8hrs (Saturday: 9am - 5.30pm) Our Norse Group TFM Division are a lead Facilities Management services provider across Norfolk, specialising in a range of Soft and Hard TFM services on behalf of Norfolk...

**Customer Contact Advisor (Nights)** - **Salary**: £25,136.58 pro rata - **Location**: Norse Group Head Office - 280 Fifers Lane, Norwich, NR6 6JA - **Hours Per Week**: average 21hrs - **Shift Pattern**: Monday - Sunday rotation: 2 nights on, 6 nights off. 19:00 - 07:00 Our Norse Group TFM Division are a lead Facilities Management services provider across...

Customer Contact Advisor (Evenings) Salary: £25,.58 pro rata Location: Norse Group Head Office - Unity Place, Norwich, NR6 6JA Hours Per Week: 25 Shift Pattern: Monday - Friday: 17:00 - 22:00 Our Norse Group TFM Division are a lead Facilities Management services provider across Norfolk, specialising in a range of Soft and Hard TFM services on behalf...

**Customer Contact Advisor - TFM** **£25,136.58** Norse Group are seeking a Customer Contact Advisor to provide customer service support within the Facilities Management division based at our Head Office, Unity Place, in Norwich. The Helpdesk operates 24 hours a day, 365 days a year and the main objective being to provide 24/7 Customer Contact support to...

**Customer Contact Advisor - TFM** **£25,136.58 pro rata** Norse Group are seeking a Customer Contact Advisor to provide customer service support within the Facilities Management division based at our Head Office, Unity Place, in Norwich. The Helpdesk operates 24 hours a day, 365 days a year and the main objective being to provide 24/7 Customer Contact...

Facilities Management Support RoleWe are looking for a talented and dedicated individual to join our Facilities Management team as a Facilities Management Support role. In this position, you will provide essential support to our customers, responding to their queries and resolving issues in a timely and professional manner.The ideal candidate will possess...