Contact Centre Team Member

5 days ago


Norwich, Norfolk, United Kingdom Norse Group Full time
Facilities Management Support Role

We are looking for a talented and dedicated individual to join our Facilities Management team as a Facilities Management Support role. In this position, you will provide essential support to our customers, responding to their queries and resolving issues in a timely and professional manner.

The ideal candidate will possess excellent communication and problem-solving skills, with the ability to work well under pressure. You will also be comfortable using technology, including Microsoft Office and computer systems.

Responsibilities:

  • Respond to customer queries and resolve issues via phone and email
  • Maintain accurate records on our bespoke database
  • Collaborate with colleagues to ensure seamless support 24/7

Benefits:

  • A salary of £30,000 - £35,000 per annum
  • Opportunities for career progression and development
  • A dynamic and supportive work environment


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